HubSpot reviews

3.4

55% would recommend to a friend

(4,165 total reviews)
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Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 20, 2023

wish it ended differently

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HubSpot's culture offers a myriad of appealing qualities, some of which include a strong emphasis on autonomy and ownership, at least on certain teams. The organization has demonstrated an openness to remote work options for virtually all employees, allowing for flexibility in terms of work hours and styles. My colleagues were, by and large, truly exceptional. Working alongside such talented and remarkable colleagues was a valuable experience, and I had the privilege of forming enduring friendships with many of them. While the compensation didn't reach the heights of FAANG-level packages, it was quite competitive. Additionally, the inclusion of unlimited paid time off was a notable perk.

Cons

In light of the shifting economic landscape, the organizational culture has undergone a notable transformation. What was once characterized by autonomy and trust has evolved into a situation marked by increased micromanagement and a prevailing sense of apprehension. The company's emphasis on cultivating a "high-performance culture" has resulted in a proliferation of performance improvement plans, terminations, and layoffs, despite prior assurances from executive leadership that every possible measure would be taken to prevent such outcomes. While some layoffs ostensibly were performance-based, others affected individuals who had never received unfavorable performance evaluations or been provided an opportunity to rectify any deficiencies. Following the layoffs, several of these individuals have been informed that they are ineligible for rehire, even as many of the previously eliminated positions have been reposted and new hires made. It is the perceived lack of transparency that proves most disconcerting—asserting that the layoffs were objective and driven by the fact that positions were no longer needed, only to promptly replace those who were let go. I'd have preferred to be told directly that it was based on performance. At least be transparent. Furthermore, amidst the escalating trend of micromanagement affecting lower-level employees, there seems to be a conspicuous dearth of oversight when it comes to the actions of top leaders. Ineffectual management goes unnoticed and unaddressed, and clear favoritism exists, granting a select few an audience even when their perspective may be misguided or based on inaccurate information.

1.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Colleagues are great to work with.

Cons

No bonuses for individual contributors, lower than standard pay, lack of clarity as to the true state of the company and boasting about “working for the customer” simply means they are in it for the revenue and do not care about their employees. This has been shown with their recent layoffs after celebrating how well we did closing out 2022, leaving the current workforce to handle double, if not triple the load.

3.0
Mar 29, 2023

Culture changing for the worst

Recommend
CEO approval
Business Outlook

Pros

Some of the best colleagues who will challenge you and help you grow Flexibility Good compensation and benefits

Cons

The company went though major leadership changes, which is changing the company into something I don’t recognize anymore. I’ve been here for a long time and I’m saddened to see a loss in transparency especially in the lead up to the layoffs. The new CEO and CCO are bringing a flavor of tech culture that includes toxic positivity, a lack of transparency and no actual strategy, just buzzwords. At every level it feels like no one understands what’s going on after the layoffs. We were promised clarity about the layoffs but all we got is a vague pep talk in the follow up company meeting. It’s nice that the leadership did something to make the layoffs bearable for the impacted. Nonetheless, the management team made a huge miscalculation and grew the company too quickly and they’re the one who ultimately carry the responsibility, yet the employees are actually answering for it. After the layoffs, the CTO quick pivoted all his external LinkedIn comms to AI and chatGPT, so it quickly became clear that the care they had for their employees and the importance given to the culture code was just a fad. So yes, great that you have people severance and they got to keep their laptops, but otherwise you went on business as usual. It’s not a place I would recommend coming to if you’re joining for the culture because that culture is slowly becoming history.

Viewing 220 - 222 of 4,165 Reviews

Glassdoor has 4,753 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.