Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      55% would recommend to a friend

      (4,165 total reviews)
      avatar

      Yamini Rangan

      64% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Mar 23, 2022

      Great for benefits, hit or miss managers, not great for pay or internal mobility

      Senior customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Great for working parents who need flexibility HubSpot name looks good on a resume

      Cons

      Support is the lowest paid department and is treated differently than the other orgs at hubspot. Pay is a slap in the face As a support rep, you know everything about the product however the pay doesn't reflect that, and neither does the attitude of other departments toward support. Internal mobility is a nightmare unless you know the right people or know exactly what keywords to say in an internal interview I don't want swag, I want a raise

      avatar
      HubSpot Response
      4y
      We do meet with Support reps regularly outside of the ENPS, and our compensation strategy and this year's ACR process are designed specifically to ensure that people see where they fall in the compensation bands and have more clarity on the path forward. The promotion velocity out of Support is so high that it's actually creating a need for us to ensure we have more recruiters to solve for it, so while I hear you that it can always be improved (and that's more than fair), we have a whole lot of it. Will touch base with our BPs on this to ensure we share this feedback with them. -Katie
      1.0
      Jan 16, 2022

      Smoke and mirrors

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people are nice

      Cons

      Big brother watching everything. Management and HR are for the most part, fake. Tired of getting asked to do a Glassdoor review so here you go.

      5.0
      Jun 4, 2018

      Still great after 4+ years

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been at HubSpot now for almost 4 years and there's nowhere else I've even thought about working in that time. Why? HubSpot is a great place to work. I feel like I'm valued. I have a lot of autonomy in how and when and where I work. I feel strongly about the mission of the company. All in all, I'm extremely happy here.

      Cons

      As the company grows, scaling communication and decision making becomes more difficult. Luckily, it's something that's top of mind for many people who are working to make communication easier and better.

      avatar
      HubSpot Response
      8y
      Thanks for spending 4+ years with us and for your kind review--I'm super grateful to you for sharing it. I agree with you on scaling communication and decision making--my hope is that the investments we are making there will start to pay off. I love that you feel strongly about our mission coming in every day, thanks for your feedback and for all you do to help HubSpot grow! Sincerely, Katie
      Viewing 208 - 210 of 4,165 Reviews
      Related searches: HubSpot jobs | HubSpot salaries | HubSpot benefits | HubSpot interviews | HubSpot conversations
      ReviewsHubSpot reviews

      Glassdoor has 4,753 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.