HubSpot reviews

3.4

54% would recommend to a friend

(4,163 total reviews)
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Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

-Amazing environment to learn a lot about B2B sales -The right management truly has their best interest to see you succeed -Amazing ramp program for sales rep, you are paid your commission based on a 12 month rolling ramp period. -Set you up with the best WFH equipment.

Cons

Full cycle sales roll for a CRM platform for med to enterprise-sized businesses. This puts enormous pressure on AE's to juggle between prospecting and closing accounts. HubSpot prides on the fact that it sets the standard for an inbound sales funnel shown in its CRM . This is number 1 BS. if your Account executives are forced to prospect 90% of the time and 10% are leads which quote on quote 'looked at the website' that is not an inbound funnel. Reps are overworked and are glorified BDRS. Your better off getting a BDR position doing half the work with more pay. Being a sales rep in other roles where quota was attainable working 5-7 hour days its almost shocking how much you have to work here. 10-12 hour days even some fridays you can be expected to work late. HubSpot was the first company i worked for where I started taking Bupropion (mild anti depressants). For the longest time I had thought HubSpot was a dream company to work and tried pushing through the grind thinking it would get better. At some point anywhere you work at things start to click, not at HubSpot. There is no clear direction for reps to hit their attainment goals and you are forced on a PIPs if your attainment is not 70% on a rolling 6 month average. This not only puts enormous pressure but also gives a strong sense of discouragement. I have seen top performing reps and managers that are forced on a PIP. The PIPs are designed for you to fail so the company has a reason to fire you. Everyone in sales understands the ambition and drive needed for any sales roll but HubSpot will take that away from you and make you think your suited for more of a customer success role. Untransparent about culture. Your working for a corporation that cares only about money. There is no culture with HubSpot and I was an idiot thinking HubSpot would be different.

2.0
Feb 7, 2023

What Culture Code?

Recommend
CEO approval
Business Outlook

Pros

Good work-life balance You’ll work with some of the smartest people you’ll ever meet Good internal programming

Cons

Compensation is below competitors Very hard to get promoted unless you schmooze with upper management. Codebase is full of spaghetti and bandaids. You’ll be shocked if you come from engineering elsewhere. Leadership is not transparent or trustworthy. Surprised all of us with a layoff at the start of Q1 after telling us in a company-wide meeting that it was only a possibility depending on our Q1 performance.

3.0
Sep 10, 2022
Recommend
CEO approval
Business Outlook

Pros

The product is unmatched! Hubs & CRM are outstanding and make a huge difference to small and large companies. Executive team is outstanding. They are true leaders and obviously care about helping businesses grow while providing employees with an amazing environment to learn, grow and be successful.

Cons

So many processes are broken and the downstream effects on sales executives is paralyzing. Quota attainment feels random and not in the control of sellers. Culture of inclusion is of utmost importance but has become toxic for anyone not of like mind. Group think is running rampant.

Viewing 163 - 165 of 4,163 Reviews

Glassdoor has 4,752 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.