HubSpot reviews

3.4

54% would recommend to a friend

(4,163 total reviews)
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Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee Benefits, comp is ok if over delivering (which is rare).

Cons

Horrendous culture of micro management unlike any company I've ever experienced before. Spend millions recruiting experienced sales people to have them operate as BDR's as there is ZERO yes ZERO inbound engine in HubSpot. The only way to actually have good accounts is to have started 8 years ago and sat on them for years. Do not join this company, you are not set up to succeed and even if you get through your probation (WHICH IS RARE) you'll be on a PIP within the year as it is impossible to succeed.

1.0
Oct 13, 2025

Becoming like a toxic relationship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The CEO is conscious of the company’s current challenges and is actively working to improve things and rebuild what made HubSpot special. Individual contributors are outstanding, talented, collaborative, and truly committed to their work. You get to work with smart, passionate people every day.

Cons

Several former LinkedIn employees have joined with very limited processes in place, and they’ve displaced many others who helped build the company’s foundation. The North America Sales Leader seems focused mainly on her own interests, and attrition has increased significantly as a result. Major issues remain unresolved, and there’s visible misalignment between Sales and Customer Success. Decisions are often made and then reversed months later, with little to no accountability. Instead of addressing root causes, the leadership announces contests that impact less than 3% of the sales organization. Good intentions are not enough — what’s missing is consistency, accountability, and real listening to the teams on the ground.

2.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- Ramp period - Remote work - Kind colleagues

Cons

It’s disappointing to see how far this company has strayed from what it once was. On the surface, it presents itself as a great place to work, but behind the scenes, it’s a different story. There’s constant micromanagement, minimal guidance on how to effectively adopt and use the platform, and no real sense of balance or support. Turnover is incredibly high, and it shows, as there’s always someone new starting as others quietly exit. I saw many talented people undervalued and pushed out, not because they lacked the skills, but because the environment made it near impossible to succeed. It could be so much better if people were truly supported and empowered.

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HubSpot Response
11mo
Thanks for taking the time to share your feedback. We’re glad to hear you had a positive experience with the ramp period, remote flexibility, and our incredible colleagues—those are all things we take pride in. That said, we’re sorry to hear that your overall experience didn’t align with your expectations. As HubSpot continues to grow, we’re undergoing an intentional evolution in how we operate—aiming to bring more clarity, consistency, and alignment across the business. We want every HubSpotter to feel empowered, valued, and supported in their role. Your feedback is important, and we’ll continue working to ensure every HubSpotter feels set up to succeed. The best of luck to you in your next chapter. - The Sales Leadership Team
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Glassdoor has 4,752 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.