HubSpot reviews

3.4

55% would recommend to a friend

(4,153 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Feb 4, 2025

Avoid

Recommend
CEO approval
Business Outlook

Pros

- A stable paycheck - Solid health benefits - An opportunity to work alongside many talented and knowledgeable colleagues

Cons

- A significant number of middle managers lack a technical background, which can result in: inadequate support for engineering challenges, micromanagement, and difficulties when escalating issues. - Individual contributor growth and mentoring are limited; the competitive internal environment often emphasizes outperforming peers over collaborative development and onboarding. - Despite public commitments to diversity, many teams remain homogenous, and there is a perception that certain management practices foster an exclusive culture. - High turnover among experienced engineers, combined with a strong external recruiting pipeline, can lead to a focus on quick backfills rather than long-term career development. - New productivity tracking methods have been introduced frequently, and while feedback from engineers is acknowledged, changes are often met with mixed results. - Benefits have been scaled back in some areas (e.g., unlimited PTO is no longer available). - The departure of experienced engineers sometimes leaves teams responsible for maintaining legacy systems that are poorly documented and maintained, which can impact productivity. - A pronounced focus on rapid growth sometimes appears to come at the expense of building a supportive and sustainable company culture.

1.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, remote/flex work, decent health insurance

Cons

If you think getting a job in support is a way to get into the company, think again. The next door is locked. They seldom promote from within the Support team, and when they do they parade it around like a youtuber giving $50 to a homeless man. They like to talk about appreciation, and mental health, and career growth, but make no effort to provide any opportunities for those things. They will strait up lie to you and then punish you for calling out the lie. Look at how many other people in the company say they would absolutely never do the job that support does, or allow themselves to be treated the way support does. Last year they laid off 500 people, 7% of the company, "spread evenly across all departments" but some how it was just under half of the support team, we spend the whole year struggling under heavy volume and all they did was demand more, then get upset when we took time off because it was getting to be too much. I cannot stress enough, DO NOT apply to this job. There are plenty of similar roles with similar pay and benefits that wont leave you so stressed out that you need to see a therapist. Don't believe the crap about this being a great place to work. It was under Halligan, but for the support team at least this has not been a even a good place to work for a long time, and they absolutely don't care.

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HubSpot Response
2y
Don't think there is much to say here that doesn't sound defensive other than we care deeply about our Support reps, so I'll just say I'm really sorry you feel we've let you down. -Katie
1.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

If you like playing the corporate game, putting work first in your life, and hit increasing quotas then yes you will have work life balance but only when things are going well

Cons

If you're not hitting quota, even if you've had a great track record previously, the personal things going on in your life will not be cared about and you'll be disposed of or pressured to leave. Diversity means liberal diversity aka pronouns, voting democrat, etc. forcing african americans to take the vaccine at the same time as saying you care for american americans is wild.

Viewing 97 - 99 of 4,153 Reviews

Glassdoor has 4,742 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.