HubSpot reviews

3.4

55% would recommend to a friend

(4,151 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work and health benefits

Cons

HubSpot is really leaning out its marketing department. If you like doing the job of three people — and get invigorated by the occasional layoff — I encourage your to apply. But seriously, though. What is going on? The CEO said no more layoffs in December and here we are, a few months later, with another silent layoff. And while there's no "right" way to do a layoff, they're very callous in how they do it. Out of respect for my colleagues, I will leave it at that. All that aside, you'll notice a common theme in all these reviews, and it's that your experience at HubSpot is largely dependent on your manager. Unfortunately, many people in management positions at HubSpot are not qualified. Another big call out if career growth. In my experience, you will get saddled with more and more work but your title and compensation will not budge. This is not a place to grow.

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HubSpot Response
2y
Tough review to read, and sorry that you feel let down by HubSpot, recent business changes, and our manager support. -Katie
2.0
Jan 24, 2024

It went downhill...FAST!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Some really great people still there who are smart, collaborative, hard working and caring - Product teams do a great job launching new features - Decent opportunities for internal career advancement - Remote work flexibility

Cons

I worked at HubSpot pre-Covid. The energy and support I felt from other HubSpotters way back when was amazing. It got the company through the hard early days of lockdown - then the surge in business that came right after. We supported each other through the good and the bad. HEART wasn't just a culture slogan but how most HubSpotters approached each other and their customers. But then something changed. "High performance culture" came in. Another way of saying we'll get rid of anyone for any reason we want. No more trying to lift up your fellow HubSpotter and supporting each other through challenges and tough times. Micromanagement took over and the vibe turned to Survivor. So many long time employees and leaders have left the company recently. It's become like any other big software company.

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HubSpot Response
2y
Sorry to read this--that's the opposite of what we are trying to do, and you'll see our team is sharing more this week on what employees can expect in terms of investments and growth in the year ahead, so I hope that helps take some of the "sting" or perceived fear out of the messaging and approach on performance, but please keep the feedback coming if it doesn't. -Katie
2.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

The main benefit is the ability to work from home. The onboarding experience was good, the recruitment process was well managed. Hubspot actively promotes diversity and inclusion. The product itself truly brings value to the table and I had the opportunity to meet some incredibly talented sales professionals. On a personal level, I also had the pleasure of interacting with some genuinely fun and friendly individuals whom I still maintain contact with to this day.

Cons

I was initially hesitant to provide a review of this company, but I feel compelled to share my thoughts due to a push from Glassdoor. Allow me to express my perspective: on a deeper level, this corporation treats its employees as mere numbers and fails to foster a healthy work culture, despite promoting otherwise. I am genuinely surprised by the abundance of positive reviews as I suspect individuals are encouraged to leave their feedback during the initial month when everything appears ideal. However, conversations held outside of working hours reveal a vastly different opinion and it is exceedingly challenging to find someone in sales who genuinely enjoys working here. In the sales department, your success heavily relies on the luck of being assigned a decent territory and good customer portfolio. If you happen to receive a territory previously handled by an experienced rep, you're in luck. Otherwise, it becomes a matter of chance. The territories are small, since company over hired and achieving success seems to hinge on some questionable tactics. When I was there, only 20% of reps were hitting quota. Yet, this is merely small aspect of the overall problem. The entire company fosters a cult-like atmosphere that disregards honest opinions and stifles independent thinking. Burnout is prevalent across the entire sales department, with colleagues in sales reporting a lack of work-life balance persisting for years. High turnover. Furthermore, middle management ... the level of micromanagement here surpasses any other company I have worked for by far. It feels like your manager only cares about climbing up the career ladder. Let's put it this way, this is the only job that has ever interrupted my sleep pattern. Working from home, my partner with years of experience in management, overheard most of my 1:1 with my manager and asked me to leave for the sake of my mental health. I changed and never looked back.

Viewing 64 - 66 of 4,151 Reviews

Glassdoor has 4,739 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.