Foundever reviews

3.9

78% would recommend to a friend

(19,213 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Aug 18, 2017

Sitel

Recommend
CEO approval
Business Outlook

Pros

Was full time. Pay increase up to 16 an Hr. Sometimes willing to work with you.

Cons

Horrible management. Very ghetto employees

1.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Good first job if your not looking to move up, can pay ok if on a good campaign.

Cons

Pay usually is below the average for this type of job. You are treated as a number even when you become a coach (supervisor). All they care about is metrics and feel that if they cater food once a month that makes them people first. The site director holds grudges and can halt your career because of it. As a supervisor I can tell you that how the campaigns are ran is reactive to issues not proactive to preventing them. OMs will lie to make themselves look good. There is very bad communication in manegement and most dont do their jobs, leaving many agents without help. They will keep bad agents just so we don't look bad with our attrition. I could go on and on about how badly this place is ran, but I hope the above is enough.

2.0
Jun 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Been working for this company for a little over nine months, and it's been going down hill to the point I'm searching for another job. Hour lunches are if the day is medium to slow in production.

Cons

The hours that you are set, is hard to get out of them. When I first started, everyone used to get one weekend day off. That changed. Now, mostly everyone I know works weekends and gets their days off during the week. While they have those working seniority having both days off during the weekend. It's not fair. No raises, no holiday pay.

Viewing 361 - 363 of 19,213 Reviews

Glassdoor has 24,656 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.