Pros
Good first job if your not looking to move up, can pay ok if on a good campaign.
Cons
Pay usually is below the average for this type of job. You are treated as a number even when you become a coach (supervisor). All they care about is metrics and feel that if they cater food once a month that makes them people first. The site director holds grudges and can halt your career because of it. As a supervisor I can tell you that how the campaigns are ran is reactive to issues not proactive to preventing them. OMs will lie to make themselves look good. There is very bad communication in manegement and most dont do their jobs, leaving many agents without help. They will keep bad agents just so we don't look bad with our attrition. I could go on and on about how badly this place is ran, but I hope the above is enough.