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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,213 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Jun 16, 2017

      Not recommended

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They had mandatory overtime. You could make real good money.

      Cons

      It did not matter if you wanted the overtime they made you work anyway. Call center was dirty inside and outside. Managers were on a power trip. Loved to try to sleep with workers.

      1.0
      May 23, 2017

      Was a Negative Experience Overall

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Will hire anyone with a will to work regardless of background. Good diversity policy. Trainers were engaging and knew how to control a large training class and get the basics taught.

      Cons

      Pay was average at best for the job titles hired. We were hired for Customer Service: but in training, they played this game around when someone quit, saying that they quit because they didn't know that the job involved sales, and did this in a way that denigrated the person who left. Once out of training, all pretense of good Customer Service was dropped and it became all about the UP-SALE. Small incentives were offered for good numbers, most of which were tied directly to up-selling numbers. But anyone who insisted to giving the customers Good Customer Service could NEVER qualify for those incentives. Also, breaks and lunch are tightly controlled. If you have a small bladder, don't work here. You are not allowed to use any of your break time for a restroom run.

      Viewing 364 - 366 of 19,213 Reviews
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      Glassdoor has 24,656 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.