Does Five Guys pay their employees well?

According to anonymously submitted Glassdoor reviews, Five Guys employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Five Guys. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Five Guys?

61% of Five Guys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five Guys 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Five Guys?

Crew Member (1422) , Cashier (236) , General Manager (236) , Shift Leader (156) , Shift Manager (156) , Assistant Manager (155) , Manager (127) , Line Cook (96) , Crew Member/Grill Cook (88) , Cook (69) , Team Member (60) , Crew (48) , Shift Lead (45) , Sales Associate/Cashier (38) , Shift Supervisor (33)

What are the pros of working at Five Guys according to real employee reviews?

"Free food Once the store is open time moves by pretty quick Some great and chill managers" ((in 470 reviews)); "Really enjoyed working there managers were cool pay was good enough" ((in 362 reviews)); "The meals were free plus my co workers were really nice" ((in 241 reviews)); "Great people and supportive of works" ((in 191 reviews)); "great bonuses through secret shopper program" ((in 103 reviews))

What are the cons of working at Five Guys according to real employee reviews?

"Long hours and Saturday and Friday rushes are quite annoying" ((in 213 reviews)); "Secret shopper program is always a struggle and they make you feel like your a bad manager when you don't get good averages." ((in 199 reviews)); "Horrible Upper Management" ((in 74 reviews)); "Had to train an Assistant Manager while also being a brand new General Manager(with no training)." ((in 47 reviews)); "The scheduling was not consistent or flexible and the 8 hour shifts were too long with only short breaks" ((in 35 reviews))

What are the top reviewed Five Guys locations?

Paris , Marne-la-Vallee , Strasbourg , Aix , Chessy , Lieusaint , Marseille , Lyon , Lille , Créteil , Nice , Dijon , Franconville , Parigné , Tours , Levallois-Perret , Cannes , Combs , Bagnolet , Saint-Denis

Five Guys reviews

3.6

61% would recommend to a friend

(4,776 total reviews)

Jerry Murrell

77% approve of CEO

46% positive business outlook

Ratings by demographic groups

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Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

5K reviews

2.0

Feb 13, 2018

Poor Opportunities For Growth and Advancement

Shift leader

Recommend

CEO approval

Business Outlook

Pros

I have a great team for the most part though with a crew consisting of mostly high schoolers the quality can vary from person to person. The work is not especially difficult.

Cons

They have put lower management in limbo for the past year and a half due to their experiments with a "Red Cap Program" and the following freeze on all raises due to going $8mil over budget. Meanwhile our district level managers and higher are being given new company cars and increased benefits. It's been over two years since I received a performance evaluation and I've even talked to our HR and regional manager about the situation. Our bonuses are largely based on subjective questionnaires where the perception of being "enthusiast" and "very enthusiastic" often means losing $70+ each week.

Five Guys Response

8y

Thanks for sharing your insight here. We will work internally to evaluate the situation you have described to ensure that all of our team members are evaluated and understand the growth opportunities that are available.

2.0

Feb 4, 2018

Status Quo and Favoritism Abound

Crew member

Recommend

CEO approval

Business Outlook

Pros

Great theoretical business model Passion for quality Emphasis on teamwork/communication (again, theoretical)

Cons

Plays favorites - you have to be a pushover to get in their good graces All take, no give attitude - will push you to your absolute limits with no reciprocity Not open to innovation - isn't interested in new ideas/methods Ostracizes employees, writes them off at the first sign of dissent (for example, declining a promotion, and getting hours cut and mistreatment as a result) Poor training, lack of oversight for management Inconsistent scheduling - you may be sent home early, you may be forced to stay late, you will never get off as scheduled

Five Guys Response

8y

Thanks for sharing your feedback here. We apologize that your experience was not what we would expect at any of our locations. Training is a key component of what we focus on, and we believe strongly in promoting from within. We'll continue to champion these ideas internally for all of our employees.

4.0

Jan 24, 2018

Cashier

Recommend

CEO approval

Business Outlook

Pros

A good job for high school students. Nice, social work environment. Builds teamwork

Cons

Repetitive tasks, must fill free time with boring tasks

Five Guys Response

8y

Thanks for leaving a review. Five Guys is an awesome place for students. We appreciate your service and wish you the best in your future endeavors.

Viewing 151 - 153 of 4,776 Reviews

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Poor Opportunities For Growth and Advancement

Status Quo and Favoritism Abound

Cashier

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