Ericsson reviews

4.0

78% would recommend to a friend

(17,735 total reviews)
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Börje Ekholm

78% approve of CEO

56% positive business outlook

Ericsson has an employee rating of 4.0 out of 5 stars, based on 17,735 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ericsson employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

Reviews by job title

18K reviews
1.0
Aug 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The best thing the company has to offer to employees is great health insurance benefits, this is what keeps people working there.

Cons

The company has failed to secure new contracts, so the culture is you never know from one day to the next if you will have a job! Management is very uncaring of their employees and will layoff fulltime employees to hire contractors to come in and take their jobs to save money. Ericsson also has a policy of 80/20 which means 80% of the work has to be done offshore and they move to push everything the can to India so this displaces American workers. They require employees to log hours they do not work and if you do not do this you are placed on a list to be laid off.

4.0
Aug 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Ericsson has some of the best benefits of any company out there, seriously gold star. Their pay was comparable or better than other companies. My coworkers were smart and diligent; it was a good environment for achieving results and learning new technologies.

Cons

They made some very bad moves, especially in the Media division. They bought part of Microsoft to enhance their position in the IPTV space and then let that management team run wild. They overspent on a next generation cloud based IPTV platform, which over promised features and undelivered on results. It was too late to the market and didn’t deliver much over the previous products.

3.0
May 10, 2017
Recommend
CEO approval
Business Outlook

Pros

The company I worked for before was bought by Ericsson, and everything started out well with a forward-looking management team and the will to invest in new technologies. Since then, however, we have been hit by redundancies and increasing bureaucracy. Modern offices, nice location, great colleagues who are generally intelligent, lively and very overqualified for the job. Some of the content is really interesting as work is for a variety of broadcasters/clients. Laid-back culture for the most part. Decent benefits such as flexible working and the possibility of working from home.

Cons

Pay is shockingly low among non-managers and even middle managers, though the company likes to tell us it is in line with industry standards. Management training is almost non-existent, and there seem to be far too many people employed at higher levels with incomprehensible job titles and functions. Managers are also sometimes expected to be account managers rather than people managers, meaning that staff can be overlooked. Staff turnover on some teams is so bad it is like a revolving door, and work/life balance varies greatly depending on which team you are on. Some jobs are extremely monotonous. Many people come to rely on overtime money because the base salaries are so bad. The IT systems are impenetrable, and dealing with other teams that are all in other countries because of offshoring (e.g. for expenses or HR, for example) can be difficult and bureaucratic. Team spirit has decreased since we were bought, and retention is increasingly difficult. Opportunities for advancement do exist, but generally not within teams - you would have to change job role internally.

Viewing 121 - 123 of 17,735 Reviews

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