Contentsquare reviews

Thank you for sharing your candid feedback. We’re glad to hear that you previously had a positive experience. It’s clear that that culture resonated with you, and we absolutely respect the connection you felt to it. We understand that periods of transition, especially during an acquisition, can bring significant change. While change can be challenging, our goal has always been to preserve what made Heap and Hotjar special, while also evolving to meet new opportunities. That said, we know the transition hasn’t felt positive for everyone, and we’re committed to learning from this feedback to better support our team through change. We appreciate your contributions and wish you all the best in your next chapter.

Thank you for your feedback. Due to the acquisitions of Hotjar and Heap, we have had to merge three companies' visions into one. Unfortunately, we had to reduce our workforce at the start of the year to safeguard our company stability. This requires careful deliberation and thought and was not an easy decision for the company. We have confidence in the direction that our leadership is taking us, and our CEO and executive team members regularly share a clear vision of the company's future trajectory. That new vision centers on an industry-first Experience Intelligence platform that connects Digital Experience Analytics, Digital Experience Monitoring, Product Analytics, and Voice of Customer workflows all in one place. Regarding career progression, we promote continuous growth for all employees. We have recently revamped our internal mobility policy, offer personal development planning and maintain transparent career path frameworks to support employees’ professional development.