Contentsquare reviews

3.4

47% would recommend to a friend

(554 total reviews)
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Jonathan Cherki

47% approve of CEO

41% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

554 reviews
1.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, and depending on your location, it might be challenging to find similar opportunities elsewhere.

Cons

The title sums it up: merging three elements in the worst possible way. Communication has been terrible from the start. Perks that represented 10-15% of annual compensation were cut, alongside drastic changes to work flexibility and PTO policies. Adding insult to injury, employees were told they "might be overcompensated," which shows how much people are valued. After a year since the merger was announced, there’s still a lack of clarity and many unresolved issues. One of the most shocking examples is the misalignment of seniority levels across the three companies. This has left employees in awkward situations: some individuals with limited resources or leadership experience are tasked with leading teams, while others with higher expertise and qualifications are stuck with few opportunities to grow. The merger has also created a fractured organization with three distinct cultures, policies, and ways of working. Instead of bringing teams together, it has fostered chaos and division. Collaboration is practically nonexistent, with friction and attrition between groups becoming the norm. Managers are left to lead demotivated teams without any influence over the broader situation. The metaphor of "water, oxygen, and the machine" is fitting: independently, they work fine, but together, they accelerate breakdowns.

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Contentsquare Response
1y
Thank you for your honest and detailed feedback, and apologies for the delay in responding. We recognize that the post-merger experience hasn’t met expectations, and we’re sorry for the confusion, frustration, and lack of clarity it’s caused. As we are approaching 1.5 years since merge, we hope much of this has settled. From cultural misalignment to changes in policies and communication gaps, your concerns are valid and taken seriously. We’re actively working to improve cross-team collaboration, leadership consistency, and how we support all employees through any ongoing change. We appreciate you taking the time to share your perspective.
1.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Heap and Contentsquare SDR's learn valuable skills that help in career advancement

Cons

-Hotjar SDRs are not given a job that builds their skillset - 2 year mandatory waiting period for advancement to AE -Lost health insurance -2 months behind on paying out commission -Make up fantasy expenses to charge you on your last paycheck

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Contentsquare Response
1y
Thank you for your feedback. We do our best to train the members of the CSquad and help them in their career development, we appreciate you pointing it out. Regarding the commission, insurance and expenses, please reach out to your HRBP so that these topics can be addressed with more context.
2.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

great people to work with, nice product

Cons

the benefits, especially in TLV are very low

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Contentsquare Response
2y
Thank you for taking the time to provide your feedback and experience. Your input helps us identify areas for improvement, and we are dedicated to enhancing the overall employee experience. The last year and a half has certainly consisted of lots of change, but we feel strongly that these efforts will allow our organization to become more competitive and resilient in the long term.
Viewing 199 - 201 of 554 Reviews

Glassdoor has 784 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.