Contentsquare reviews

3.4

47% would recommend to a friend

(554 total reviews)
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Jonathan Cherki

47% approve of CEO

41% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

554 reviews
2.0
Apr 8, 2025

Going downhill

Recommend
CEO approval
Business Outlook

Pros

Most of my coworkers are lovely and approachable if I need some help. The product itself is genuinely good so I think that's a plus. There’s an emphasis on work-life balance, which I really appreciate.

Cons

Leadership has been disappointing, they rarely own up to their mistakes and tend to sweep issues under the rug when things go wrong. The handling of the Heap and Hotjar mergers was particularly messy, and sadly, we’ve lost nearly all the great talent and expertise from those teams through layoffs and resignations. Sales teams are having a really tough time closing deals, and hardly any of the AEs are hitting their targets.

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Contentsquare Response
1y
Thank you for sharing your thoughtful feedback. We're glad to hear that you've experienced strong collaboration with your colleagues, see value in our product, and appreciate the emphasis on work-life balance. We also recognize your concerns around leadership accountability and the challenges that followed the Heap and Hotjar mergers last year. Major transitions like these can be complex and we know that the execution hasn’t always met expectations. We're focused on improving transparency and stability moving forward. We also acknowledge the pressures facing our sales teams and are actively working across the business to better support them, from refining our go-to-market strategy to reinforcing alignment between product, marketing, and sales. Thank you again for your honesty.
1.0
Feb 13, 2025

AWFUL

Recommend
CEO approval
Business Outlook

Pros

There are no pros to CS

Cons

Culture and management are awful

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Contentsquare Response
1y
We’re sorry to hear that this was your experience. Feedback like this is a reminder to keep pushing for better, and we appreciate you taking the time to share your perspective. While we know there’s always room for improvement, we also believe in the strengths of our team and the culture we work to build. Although you have departed CSQ, if you would like to share more details about your experience, we encourage you to reach out to your former People Business Partner. Thank you for your feedback.
2.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent comp structure & Flexibility

Cons

Undergoing alot of change currently with no clear communication of strategy & direction. Mid-term plans keep changing. Terrible sales leadership team,

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Contentsquare Response
1y
Thank you for your feedback and for highlighting the benefits you’ve experienced, as well as the high rating you gave to DEI. We appreciate your constructive input. As Contentsquare has grown, we’ve undergone significant changes in recent months and years. Our evolving strategy, shaped by market dynamics and the acquisition of two companies, has naturally influenced the Sales team’s targets. That said, we recognize the importance of clear communication and will escalate your concerns to ensure we better explain the reasoning behind key decisions moving forward.
Viewing 196 - 198 of 554 Reviews

Glassdoor has 784 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.