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      Contentsquare

      Engaged Employer

      Contentsquare reviews

      3.4

      47% would recommend to a friend

      (554 total reviews)
      avatar

      Jonathan Cherki

      47% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.4

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      Contentsquare has an employee rating of 3.4 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      554 reviews
      1.0
      Apr 1, 2023

      Poor culture and leadership in the UK office

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some talented and lovely people working in the London office. The core product is well-designed, although the wider product suite confuses customers.

      Cons

      A toxic workplace culture, a lack of empathy across Success and Sales, and gossipy managers. The Customer Success department is a mess, and I've seen a few new hires leave. CSMs often have to deal with arrogant and non-collaborative sales people which makes their lives difficult. Hardly any women on the sales team - the ones hired last year left shortly after joining because they were so unhappy. Sounds like from other reviews that there are no exit interviews. This is probably due to the fact that the London office is trying to hide all the problems in the UK office. It seems that the company's Paris headquarters are far removed from its UK office - very much a French company.

      avatar
      Contentsquare Response
      3y
      Thank you for taking the time to share your feedback. It is great to read that you enjoy working with your team and our products. We have recently appointed a new General Manager for the UK which should address the challenges you have raised. If you would like to discuss further, please don't hesitate to get in touch. Marisa Bryan, Global VP Talent.
      2.0
      Mar 6, 2023

      Beware of leadership

      Senior strategic account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product has a lot of potential. There some great minds at the company that are under utilized.

      Cons

      Change in US sales leadership has created a toxic culture. Until it changes steer clear.

      avatar
      Contentsquare Response
      3y
      Thank you for taking the time to provide this insightful feedback. We take this very seriously as we endeavor to create a company where all employees can thrive. We will continue to work with all of our leaders to ensure our employees are treated fairly and with respect. We look at all feedback as an opportunity to listen and improve, so thank you for bringing this to our attention.
      2.0
      Jun 15, 2022

      Decent company, toxic and abusive sales leadership in USA

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Company mission and values on a global level *Overall, inclusive and diverse organization that is team focused globally *Product works pretty well and is liked by customers once they learn it *Decent benefits and options for US *Some solid US reps and people in the mid and front lines of the sales org *European leadership seems to be much stronger than the US

      Cons

      *Some of the Sr. Sales Leadership in North America were some of the most toxic, abusive and insecure sales leaders I've encountered in my lengthy and award-winning career. Think 1980's Wall Street/Boiler Room environment of fear and intimidation where Jack Welch is considered a hero. Some specifics: *The theme of the Sales Training was "The Hunger Games." Seriously. * Mid-level managers were so fearful, they would plead for reps to "get something on the board" so they would not be humiliated on leadership calls. * Personally experienced multiple screaming F Bombs from VP+ level sales leaders for not getting permission for pretty trivial things. Not my first rodeo. *The company is basically a big start up operationally in the US and there's a fair amount of typical growing pains and chaos which is more than you'd expect but getting better. *The best way to describe the overall vibe is frantic with a handful of good people trying to improve things. And that's ok in a better overall environment.

      avatar
      Contentsquare Response
      3y
      Thank you for taking the time to provide this insightful feedback. We take this input very seriously as we endeavor to create a company where all employees can thrive. We will continue to work with all of our leaders to ensure our employees are treated fairly and with respect. We look at all feedback as an opportunity to listen and improve. Our HR team is willing to engage should you want to discuss details of anything you have referenced in your post. - Carly Rabuco, HRBP
      Viewing 178 - 180 of 554 Reviews
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