Contentsquare reviews

3.4

47% would recommend to a friend

(554 total reviews)
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Jonathan Cherki

47% approve of CEO

41% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

554 reviews
1.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The Product does functionally work.

Cons

This is 100 percent a French company, being ran out of Paris. They have no concept of the US market, or what it takes to be successful here. I believe 1 sales rep hit their number in North America last year out of 60 plus sellers, and that 1 rep "making quota" is subject to interpretation. The competition has 60-70 percent of the functionality at 10 percent of the cost. The attitude from management is "we don't want those customers that can't afford us" instead of trying to find a middle ground that is more price competitive The French CRO makes all the decisions and has neutered the US management from doing anything or making any changes to improve their business. The hubris coming from France truly knows no bounds. Additionally their is an annual purge of employees that landed on the CRO's "list" throughout the year. These terminations come in the form of PIP's, being driven out, or this past year layoffs. The easiest way to land on this list is to have any contradicting opinion to the CRO's Finally the compensation plans and what is in offer letters, vs how they actually pay is downright deceitful. Example: ACV quota but have to sell multi year contracts to get your base rate pay. You could theoretically sell your entire quota in 1 year contracts and not meet your OTE. There is also a floor on quota attainment you have to hit before they will pay you fully on deals. They do however back pay once you hit this floor. In my year of working there I never received a formal compensation plan for signature, (just a power point after I spoke up) and in Q3 I received a sales certification letter after 9 months on the job.

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Contentsquare Response
3y
Thank you for submitting your feedback. We strive to create a great company where employees can do their best work. Should you wish to discuss further, please don't hesitate to get in touch with me. -Carly Rabuco, HRBP
1.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Good office snacks and nights out

Cons

Sinking ship. Mergers and redundancies minus strategy

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Contentsquare Response
2y
Thank you for sharing your feedback with us. We understand that there are areas where we can improve on, and we appreciate your honesty. If you would like to provide further details or specific suggestions, please do not hesitate to get in touch with your HRBP.
2.0
Jun 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Very cool product Sound global mission Inclusion and diversity is strong (outside of sales) Market Leader

Cons

The US sales leadership team that was put in place by the new CRO last year is absolutely awful. The level of nepotism, misogyny, entitlement and bullying is unlike anything I’ve seen in my 15+ years of selling software. The attrition level since the new CRO and his cronies took over had been extensive throughout the sales organization with some people lasting just a matter of months.

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Contentsquare Response
3y
Thank you for taking the time to provide this valuable feedback about our sales culture and leadership in the US. We take this input very seriously as we endeavor to create a company where all employees can thrive. We will continue to work with all of our leaders to ensure our employees are treated fairly and with respect. Additionally, we are making a significant investment of both time and money to ensure our new sales talent is onboarded in a way that will make them as successful as possible out of the gate. We believe that hiring in cohorts is the best way to build community and connection amongst our sales-focused employees. We look at all feedback as an opportunity to listen and improve. Our HR team is willing to engage should you want to discuss details of anything you have referenced in your post. - Carly Rabuco, HRBP
Viewing 163 - 165 of 554 Reviews

Glassdoor has 784 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.