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      Contentsquare

      Engaged Employer

      Contentsquare reviews

      3.4

      47% would recommend to a friend

      (554 total reviews)
      avatar

      Jonathan Cherki

      47% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.4

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      Contentsquare has an employee rating of 3.4 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      554 reviews
      3.0
      Jul 1, 2021

      They were ok, Seem Immature more growing

      Implementation manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary and benefits. Culture is young enough that you can make changes where you might want to help.

      Cons

      Culture is young there are a few odd egos floating around the company that make things weird. They let me go saying it was performance based without telling me why or without any warnings. Sales team came off as arrogant and ignorant, when I tried to help lean into our strengths they were hurt.

      avatar
      Contentsquare Response
      4y
      Thank you for your feedback. At Contentsquare the people team is a part of every termination process to ensure we are transparent and doing the best we can for all parties in an already difficult situation. But we will continue to work to improve our process and our enablement programs. Although everything is not perfect, we will continue to invest heavily in both the enablement of our team and processes. But we are definitely appreciative of your feedback and we will continue to strive to improve our enablement
      1.0
      Feb 12, 2019

      Not the best place if you have more than one mouth to feed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good people but see below

      Cons

      They have made detrimental hires for sales and sales leaders in the past. CEO does not listen to anyone. LOTS of internal fighting and gossip.

      1.0
      Sep 13, 2024

      Not as good on the inside as it looks from the outside. A bad experience.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some great people in the business who go out of their way to help you. The company has a great outward reputation which helps to disrupt the competition with high profile events etc

      Cons

      Merger between Hotjar, Heap and Contentsquare handled very poorly. Multiple layoffs in the business with re-hiring for the same roles just 6-months later. Company is disorganised and tries to operate as a much larger SaaS organisation would but without the experience and team necessary to do so. Unrealistic growth plans with very few reps hitting quota. Product is a nice to have so constant battles around customer retention and paranoia that competition will infiltrate accounts. Leadership team is a "boys club" with a lot of people hanging on in hope of an IPO rather than being in their role due to merit. This results in management who are there for the wrong reasons and virtually no progression path for any individual contributors. Very little diversity represented within the management team also. Micromanagement, favouritism, internal politics and a complete lack of empathy displayed daily in the UK sales team.

      avatar
      Contentsquare Response
      1y
      Thank you for your review and highlighting your peers. We did make the tough decision to reduce our workforce back in January, however, the RIF was a strategic move aimed at ensuring the company’s sustainability and long-term financial health. Regarding individual contributors' progression, we offer personal development planning and maintain transparent career path frameworks to support employees’ professional development. We also have both internal mobility and international relocation policies in place. We are sorry about the work environment you describe, we will share your feedback with the relevant HRBP for Sales to address these concerns.
      Viewing 166 - 168 of 554 Reviews
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      Glassdoor has 784 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.