Contentsquare reviews

There are more than 25 different nationalities working at CS out of 330 people. Diversity is one our main strengths and in no way are people discriminated against - uniqueness is celebrated as one of our company values. Salary is decided in line with market price, and people are paid in accordance with their level of seniority and expertise. The issue of wage equality was addressed 5 months ago during Let's Talk, where people ask the management team questions (in total confidentiality) to answer in front of the entire team. During the meeting, we showed data proving equality of pay between men and women for the same position. The only gaps identified in our analysis (0-5% for the same position, actually slightly in favour of women) were based on level of seniority or performance in the job. We are sorry that you felt that management didn't listen to advice, however our last employee survey showed that 93% of people feel that they can raise their voice within the team. We are very open to feedback and continuously encourage people to tackle issues and concerns as it is important to us that points of frustration are tackled in due time, and we have a very accessible management team that you can always contact. Moreover, we disagree that people are mistreated and that culture is rotten; the survey also showed an 89% satisfaction rate with employee experience at CS, and we have since put in place an employee-led culture crew with a dedicated budget to strengthen happiness at work through culture initiatives. Last but not least, we just hired a people manager in the US who will be another asset in building proximity and support with our teams. We wish you all the best in the future.

Thank you for your feedback, we regret to hear about your experience of Contentsquare. Glassdoor is an anonymous platform so we have no way of knowing who has posted comments or not, or who has posted what - so employees are free to post whatever they please (or not post at all!) By no means are employees forced. That said, we of course encourage employees to share their experience, as we feel that it is important to give a genuine vision of who we are and what we do. Concerning bad treatment of staff, the happiness of our employees is a top priority, and we are proud to have recorded a 90% employee satisfaction rate with experience at Contentsquare in H1 2018, as evidenced in the last pulse survey. We continue to listen to our employees through regular pulse surveys so that we can respond to their wants and needs, as well as weekly manager 1:1s, and quarterly performance reviews in which employees are asked to give feedback on how they feel their manager could improve. Finally, our vision is defined and re-evaluated regularly in our Masterplan - every 6 months we review the short, mid, and long term vision, and define the objectives and key results we need to achieve our vision.