Checkout.com reviews

3.9

79% would recommend to a friend

(1,106 total reviews)
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Guillaume Pousaz

86% approve of CEO

84% positive business outlook

Checkout.com has an employee rating of 3.9 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Checkout.com employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary is in line with competitors, but it's a trap. You'll be expected to overwork yourself and get nothing in return, otherwise you'll be fired.

Cons

Weak and incompetent senior management. Mostly made up of sycophants trying to appease the CEO or the President. "Doers" are forced to work on meaningless tasks in a continuous political game between VPs and departments. Forget about doing what's best for your team, client and the company: you'll be working on nonsense projects to reach meaningless goals with made-up deadlines. If you value your experience and skills and take pride in what you do, this is clearly not the place for you. If you're a smooth talker with no backbone and no talent, you're probably already being interviewed to lead a team to the next random re-org and round of silent layoffs.

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Checkout.com Response
1y
Thank you for taking the time to share your feedback. We understand the workload here can be demanding, which is typical for a fast-paced environment like ours. However, this also means there are plenty of opportunities to learn, grow, and take on new challenges. The pace can be intense at times, but we believe it keeps things interesting and pushes you to perform at your best. The leadership team is making efforts to foster a more inclusive and transparent culture.
1.0
Nov 22, 2023
Recommend
CEO approval
Business Outlook

Pros

The work is technically interesting and you can learn quite a bit. The company attracts some very talented people.

Cons

The company does give a good impression during the recruitment process but that fell apart shortly after I started. There was a huge amount of pressure and stress created by middle management who seemed to be focused on looking good to the higher ups with no regard at all for quality work or the well-being of their engineers. I didn't quite realise how badly working checkout was affecting me until I resigned. The office politics that came from above was savage and I saw fellow engineers and other teams being thrown under the bus by engineering management. They loaded me up with unrealistic deadlines to set me up for personal failure and got aggressive when I tried to push back yet preached "feel free to push back on deadlines" in team wide calls. It was clear that the various layers of management above the team were not honest to each other. A complete disaster and a mental health nightmare. My team regularly raised feelings of burnout and concerns about quality of work due to the pressure and volume of work being expected yet our managers did nothing to help this as that pressure was coming from them. Another thing is a lack of any investment in the engineers. We asked for one afternoon each month to up skill in something and got told no. At no stage did my manager/s ever discuss career growth or goals. The deadlines set were so tight there was no room for onboarding or investigations. Overall the company does not treat it's people well at all. This is a very toxic environment from the top down right through the middle management layers.

1.0
Jul 18, 2024

Suck up or ship out

Recommend
CEO approval
Business Outlook

Pros

Free lunches and breakfasts. Trauma bonding with great colleagues

Cons

Since the mass redundancies, there has been merely lip service paid to the fact that, across departments, there are no women or minorities in upper management (apart from one or two who are pointed to whenever someone brings this up). It is a boys club who literally keep hiring their friends (you cant make this stuff up). The issue of minorities being totally discounted and patronised at work is ignored as they ‘don’t have any data’.  Massive bonuses given to those at the top and anyone at the bottom told there’s no money for even an inflationary raise. If the job market wasn’t downturned, they would battle to keep anyone. Culture of bullying and blame. Managers will throw you under the bus to save themselves. Although you work with smart people, there is a culture that doesn’t allow for any dissenting voices. Suck up or ship out. There was time when this was a great place to work, but that time is not now. You will be gaslit about how terrible you are at your job so they don’t have to promote you. You will leave feeling worn down and depressed.  All I can say is, take the salary while you can in the current job market but remember it’s not you, it’s them!!!! PS. employees are pressured into leaving positive reviews so don't believe them

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Checkout.com Response
1y
Thank you for sharing your experience and concerns. We take all feedback seriously and are committed to continually improving our workplace. We understand that recent changes have been challenging. Our rapid growth has required difficult decisions, but our goal remains to maintain a high-performance culture that fairly rewards employees, offering structured career paths and ample opportunities for growth and development. Diversity and inclusion are critical areas we are actively working to improve. While we acknowledge there is more work to be done, we are committed to fostering an environment where all employees feel valued and respected. Our internal communities and recent promotions reflect this ongoing effort. We encourage employees to take on broader scopes and complex projects to further their career development. Checkout.com is a fast-paced environment with abundant opportunities for those who thrive in dynamic settings. We believe in autonomy, allowing individuals to lead and make significant impacts. We are dedicated to fostering a supportive and inclusive workplace and always welcome feedback to help us improve. Thank you for your contributions and insights.
Viewing 52 - 54 of 1,106 Reviews

Glassdoor has 1,159 Checkout.com reviews submitted anonymously by Checkout.com employees. Read employee reviews and ratings on Glassdoor to decide if Checkout.com is right for you.