Checkout.com reviews

3.9

79% would recommend to a friend

(1,106 total reviews)
avatar

Guillaume Pousaz

86% approve of CEO

84% positive business outlook

Checkout.com has an employee rating of 3.9 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Checkout.com employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great hard-working people, really dedicated to growth and best practices

Cons

- Upper management is terrible all decisions seem to go against staff wishes - Frequent layoffs - They will try to prevent career growth at every possible stage - Not flexible with remote working

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Checkout.com Response
1y
Thank you for sharing your feedback. Regarding remote working, we strongly believe in-person collaboration provides more opportunities for our employees to come together to collaborate, and build meaningful relationships which creates a better sense of belonging, connection, and community. That's why we ask employees to come to the office three days a week and make efforts to provide the best environment we can when they're here. To your point on career growth, we strive to make Checkout a place for growth and development. We run a comprehensive process to ensure that the growth and performance cycle is done objectively to remove subjectivity. We know our process isn’t perfect, and we’re working to improve this with every cycle. We wish you the best and thank you again for taking the time to provide feedback.
1.0
Dec 13, 2022
Recommend
CEO approval
Business Outlook

Pros

- In the past, a "fun" culture. - Still lots of great people.

Cons

Not a coincidence most of this has coincided with the arrival of the CHRO. The culture has been decimated from the top down, replaced with an "us vs them" mentality between the lower rungs and senior leadership and performative management theatre. - Faux transparency. Lots of candid, "open" communication from the leaders, while laying off swathes of people under the guise of performance reviews. - The performance review process has been turned into a farce, where managers have no power to accurately appraise their reports. Genuine high performers getting passed over because of the need to fit a normal distribution curve within small teams (a basic understanding of statistics would help). - Layers of "politicians" have been installed as a buffer under the leadership, whose only role is to facilitate constant alignment meetings where feedback vanishes into the ether. - Salaries have stagnated. Once paid quite well, now relying the slower market to keep unhappy employees overworked and underpaid. - Employee satisfaction has tanked. There's waaay more than I'm going to put down here because I'm just a bit tired of it all. Honestly, the company wasn't perfect before (real diversity problems, bro culture, poor tech) and some things are still ok (people trapped in the job because of the economic climate, tech is "ok"), but it's real toxic sh*t show now.

1.0
Jun 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Free food Office location Chance to work with few good people if you land in the right team Compensation is slightly above average Sponsors Work Visa Pet friendly

Cons

Leadership loves to boast about high attrition at All Hands—yikes! Frequent leadership changes and re-orgs leave teams goal-less for quarters on end. The main task? Cleaning up the mess left by former employees, now with a fancy name—cost optimization. Promised bonuses to curb attrition? Spoiler: No one was paid the promised amount. Layoffs happen quietly to avoid making waves. Performance Improvement Plans (PIPs) are a thinly veiled push to get you to quit. Work-life balance for parents? Not here. Managers oversee every tiny detail of your workday. Special software monitors your daily activity, all in the name of "security." Managers enforce a strict 3-day office policy and report attendance to leadership. Leaders have the autonomy to ostracize at will. Rampant discrimination and harassment complaints with little support for foreign employees. Got a great idea but you are from different ethnic background? Expect to be sidelined. Diversity initiatives are just marketing fluff.

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Checkout.com Response
1y
Thank you for your detailed feedback. We're glad to hear your positive comments about our office benefits, location, and the opportunity to work with great people. Ensuring a supportive workplace where every employee feels respected and valued is of utmost importance to us. We take concerns regarding discrimination, harassment, and lack of support seriously. Diversity and inclusion are fundamental values, and we are dedicated to fostering a safe and inclusive environment for all. We are continually striving to promote a culture of constructive feedback and performance improvement across our various teams to ensure fairness and a positive work environment.
Viewing 49 - 51 of 1,106 Reviews

Glassdoor has 1,159 Checkout.com reviews submitted anonymously by Checkout.com employees. Read employee reviews and ratings on Glassdoor to decide if Checkout.com is right for you.