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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      59% would recommend to a friend

      (8,182 total reviews)
      avatar

      Keith Barr

      44% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.2

      Senior management

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      May 27, 2019

      Amazing Coworkers

      Senior sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing coworkers, flexible schedule while you on certain sales level

      Cons

      Since November 2018 up today May 2019, they cut Off Sales commission 65% what means impossible to survive, so when in the past if you rush yourself all days and you sell 22 cars, you take home net around 3,200 by weekly, now with the new cut, you have to sell 45 cars to make try to make what you were doing before and will be impossible because tax break will kill you also. Management doesn't care about you, they are too focus on beat Carvana, Off Lease and other new companies that are more up to update on business and technology......... Don't waste your time ......

      2.0
      Feb 7, 2019

      Sales Manager

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learn valuable selling principles and different systems including Salesforce that will enhance your marketability.

      Cons

      With recent ceo transition from previous ceo Tom Folliard, emphasis on taking care of employees has dwindled considerably and almost exclusively focused on profit thru so called “Iconic” experience. Neglect of employees starting to have a long term affect on company as a whole .

      1.0
      Jan 30, 2019

      Cultmax

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great co-workers. Really, that's the only pro.

      Cons

      CULTmax. Day 1 you'll be told you're one of the rare 2% of applicants they hire. Lie. I saw 98% of applicants get hired. Training begins and it's basically cult indoctrination. You, chosen one will fight the evils of Auto sales by working for the "good guys" at CultMax. Trues, many people enjoy the no-haggle pricing. But, the company charges thousands more per car than other places. Micromanaging is an understatement. You are under constant review. You will speak only the phrases you are told to speak. Anything more or less gets you written up. Pay? $160 per car is a joke. Do the math. Most employees end up making barely more than minimum wage. The culture and values the extolds are blatant lies.

      Viewing 94 - 96 of 8,182 Reviews
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      Glassdoor has 8,351 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.