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      CarMax

      Engaged Employer

      CarMax reviews

      Sales Manager - Sales Manager CarMax Employee Review

      2.0
      Feb 7, 2019
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learn valuable selling principles and different systems including Salesforce that will enhance your marketability.

      Cons

      With recent ceo transition from previous ceo Tom Folliard, emphasis on taking care of employees has dwindled considerably and almost exclusively focused on profit thru so called “Iconic” experience. Neglect of employees starting to have a long term affect on company as a whole .

      Explore other reviews about CarMax

      5.0
      May 3, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are your own boss

      Cons

      Slow days can be demotivating.

      1.0
      May 31, 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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