CarMax reviews

3.5

59% would recommend to a friend

(8,194 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jan 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Straight salary. No commission like sales associates. Bonus is great if you max out, able to bonus monthly. For retail, hours are great. Never work pass 9pm. Even though your salary you are only scheduled 40 hours, sometimes you stay late, but not often. Discount on cars. Not so much for the cars carmax sells to anyone but for the whole sale cars they auction weekly to other dealers. You can buy these at cost and flip them for a Huge profit. Fun job, open check book to buy cars.

Cons

Traveling. Most auctions are local but you can be put on a traveling team requiring over night travel. However, airline miles and hotel points are yours to keep. Politics, some people are content as a buyer and are great. Others want to be senior buyers and purchasing managers, these are the ones you need to watch out for, they will run you over, then back up back over you. Micro managing. It's an easy job once your a buyer, but while you are a buyer in training every move you make and every decision you make will be scrutinized. Don't get on the bad side of the senior buyers and purchasing managers or you will be promoted to customer.

3.0
Dec 17, 2012
Recommend
CEO approval
Business Outlook

Pros

-A large company so plenty of traffic to sale -Scheduled 40 hours a week unlike most Automotive Sales Jobs -You are the Sales and Finance Associate so you help your customer through the whole process

Cons

-Low pay, they only give you $160 for a vehicle and $100 for the warranty with small incentives here and there -They say it's easy to move up with the company but there are so many associates and it's such a process to become a manager -My location had poor managers and cared more about themselves than making a sale

3.0
Dec 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Vacation time off, pay was competitive, casual work environment, cross training for management and a terrific training camp for managers.

Cons

Some Regional Managment including being able to trust their word, having limited support (or the illusion of support) from HR staff locally. Late nights were more common then originally stated upon hire.

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Glassdoor has 8,363 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.