CarMax reviews

3.5

59% would recommend to a friend

(8,194 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Nov 27, 2012

The good, the bad, the ugly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company employs a cast of good hardworking people.

Cons

Growth opportunity is limited to those not part of the "in" crowd. All Senior Executives are middle aged, caucasian, atheletically built males.

4.0
Oct 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Carmax is a corporation and run like one. You get day off and vacation days. You don't have to fight for your pay like other dealers it's cut and dry you sell a car and you get paid x amount. There lots of training. Carmax has an excellent support system and really does try to make the customer happy if at all possible.

Cons

Too much training sometimes. In the name of training there is a very oppressive culture of people "managers" looking for what you're doing wrong rather than what you're doing right. Some of the cut and dry policies go against making customers happy. ie sometimes a car needs a tire or something cheap to make the customer happy and carmax won't do it because it "meets the carmax standards." Carmax would rather take the car back under the 5 day return policy than replace the tire.

3.0
Oct 1, 2012

carmax the best place to work

Recommend
CEO approval
Business Outlook

Pros

very people-centric not disassociative need to have more realistic goals

Cons

to much management not enough workers

Viewing 7960 - 7962 of 8,194 Reviews

Glassdoor has 8,363 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.