Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 745 reviews)); "Great people and very diverse" ((in 462 reviews)); "Culture is great and rewarding" ((in 320 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 309 reviews)); "Good work environment to be in" ((in 171 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 562 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 451 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 286 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 238 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 233 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

59% would recommend to a friend

(8,195 total reviews)

Keith Barr

46% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Oct 21, 2013

CarMax provided excellent training and real world business knowlege, also great income for a student in college.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

excellent training, good potential to make more on commission than the average college student who has not yet obtained a degree--great people working with you who care about your success--very honest and straightforward business model which makes it easy to perform well

Cons

very strong, almost cult-like corporate culture--inconvenient hours--expansion plans are having negative effects on individuals' abilities to earn a steady level of commission--unsteady income due to commission based system--issues with quality of product as company grows is passed on to sales consultant in the form of unhappy customers and lost sales--sometimes company feels too big

2.0

Oct 8, 2013

Paint Supplier

Paint filler

Recommend

CEO approval

Business Outlook

Pros

Seems like a Quiet, Secure place to work for.

Cons

The Interview Process is waaaayyyyyy to intrusive! seems like i'm signing up for a Cult. whats next, tax records?!?!?

3.0

Sep 22, 2013

Most Honest Company... But Cheap

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

No haggling on prices, customers have 5 day money back, great environment, No quotas, won't get fired if you don't sale a car

Cons

Strictly commission, $160 per car you sale, $100 if they get a service plan and $15 for credit applications. But you don't get paid to go to the daily meetings but they are mandatory, you don't get paid for appraisals, nor test drives but you can't say no. And they will pay you minimum wage based off the hours you work only if you made less then that amount selling cars. BUT THEY WILL DEDUCT IT FROM YOUR NEXT CHECK! CHEAP

Viewing 7954 - 7956 of 8,195 Reviews

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Jobs at CarMax

Auction Services Associate

Inventory Associate - Overnight

CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CarMax provided excellent training and real world business knowlege, also great income for a student in college.

Paint Supplier

Most Honest Company... But Cheap

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