Item: CarMax
Rating: 5
Author: Current employee - Sales Consultant

Question 1

Does CarMax pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at CarMax?

Accepted Answer

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at CarMax?

Accepted Answer

Sales Consultant (1054), Sales Associate (616), Business Office Associate (486), Inventory Associate (324), Sales Manager (209), Sales (164), Buyer (158), Customer Specialist (146), Customer Experience Consultant (129), Senior Sales Consultant (110), Reconditioning Associate (103), Vehicle Condition Assessor (91), Lead Business Office Associate (87), Customer Service Representative (85), Manager (77)

Question 4

What are the pros of working at CarMax according to real employee reviews?

Accepted Answer

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 769 reviews)); "The job is a good pay enough for the role and the company always has your back to help you make decision in tough scenarios." ((in 542 reviews)); "Great people and very diverse" ((in 458 reviews)); "Culture is great and rewarding" ((in 331 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 288 reviews))

Question 5

What are the cons of working at CarMax according to real employee reviews?

Accepted Answer

"Poor management made up of people who don't know  what they are doing and lack the industry standard common sense." ((in 449 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 288 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 240 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 228 reviews)); "VERY low commission on vehicles especially when most of your customers are the ones who couldn't get approved at traditional dealers." ((in 198 reviews))

Question 6

What are employees saying about CarMax layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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