CarMax reviews

Senior management is atrocious. They play people off each other, let in-fighting get toxic so it's easier to get rid of people. Hours are never consistent, One week I'll be scheduled for 40 hours, next schedule has 35 and managers complain if you stay over allotted time. Moving to strictly part time associates to avoid having to provide benefits. New onmichannel rollout is a mess. Not ready to go and poor training. Compensation is a joke. $15 an hour and they expect us to be legal scholars in terms of titling laws and property law in the case of death of vehicle owners. They brag about promoting from within, but always hire externally

This is not a job for people with a lot of experience or a job you could rely on to pay bills. Most of my colleagues previously worked in retail and were 20-22, whereas I have 5 years of professional experience. I took it as an in between job to make money while I found a better job and it was good for that, but the pay did not match the cost of living. The pay is ok if you’re entry level. The training is good for entry level people, but felt like I was being talked to like a child. Most of the management in my department consisted of 21 year olds and it’s incredibly hard to respect the authority of people barely old enough to buy alcohol. Whenever they handled escalated matters, it sounded as if they were going off a script whereas the older employees sounded like they had lived experience.