CarMax reviews

3.5

60% would recommend to a friend

(8,202 total reviews)
avatar

Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jan 8, 2020

It’s a joke

Recommend
CEO approval
Business Outlook

Pros

Good money and good people

Cons

Horrible hours and no overtime

2.0
Jan 8, 2020

Great place to make a pit stop but not a place to make a career.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’m going to try to be 100% honest because I don’t feel like CarMax is a bad place to work. It’s simply not a great place to grow. CarMax will always get an A+ from me when it comes to work culture and creating an environment that makes people enjoy being at work. Many managers are easy to get along with and if you’re in the right department, your coworkers won’t feel like coworkers but start to feel like family. That’s where it stops.

Cons

Where CarMax struggles is their lack of growth in many departments when it comes to employees. They’re willing to adapt to make changes to appease customers but not willing to adapt to keep their employees happy. CarMax is a revolving door. Which I guess is to be expected at a dealership. Low salary, expensive benefits packages, and lack of opportunities at the store level are just a few of the many things wrong with this place. The only growth comes at the corporate of auto finance level which should be easier to get into when you’re already an employee but it’s feels almost harder with all the hoops you have to jump through. If you’re just looking for a place to make a little extra money or get on your feet while you’re figuring life out, then I would 100% say work here. But if you’re looking for a company that you can stay for years with worthwhile growth opportunities at both the store and corporate level, I’d say look elsewhere.

2.0
Jan 5, 2020

micro management

Recommend
CEO approval
Business Outlook

Pros

There are none. Manager make sure there knocking you down

Cons

Management treat you poorly, disrespectful

Viewing 469 - 471 of 8,202 Reviews

Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.