Capco reviews

3.8

75% would recommend to a friend

(3,434 total reviews)
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Anne-Marie Rowland

81% approve of CEO

64% positive business outlook

Capco has an employee rating of 3.8 out of 5 stars, based on 3,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management et conseil aux entreprises industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Nov 4, 2020
Recommend
CEO approval
Business Outlook

Pros

There are very little pros to working at Capco. Little to no exit opportunities. Little to no tangible skills learned early on in your career. Poor Management. Only Pro is competitive salary, and a strong work life balance.

Cons

Capco is running a scheme to bring in smart college students and convincing them that working at this firm can advance your career and knowledge. Go to other boutique consulting firms if you genuinely wish to pursue a fulfilling career. The projects that Capco brings in are revenue grabs to put more money in senior management's pockets.

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Capco Response
5y
Aside from your favorable feedback on Capco’s competitive reward and work life balance, we are very disappointed to read your review. It is also inaccurate as we have many examples of employees who started as junior consultants at Capco and have progressed and built a rewarding career with the firm. As a former Associate, you will be aware of the extensive training offered to those on our Associate Talent Program both on and off the job alongside coaching and mentoring. Time and again on this forum people cite the real opportunity to make a difference and our inclusive culture as reasons to stay. Any employee who feels that they are not able to secure meaningful experience and opportunities for growth should discuss this with their manager and our HR team.
1.0
Aug 15, 2020

Colleagues crying

Recommend
CEO approval
Business Outlook

Pros

Cant really think of any. Except will never work for this organisation again. Free coffee was good.

Cons

The work was unsatisfying, overworked, under paid (promises of 30% bonus - not even close despite excelling). Forced onto roles I didnt want (was promised this would never happen). Pressure to say good things about the firm. Bullying. No gratification in the work.

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Capco Response
5y
From your review I assume that you have left the company which is a real shame. As the testimonies on this site and elsewhere confirm, Capco is a great place to work with an inclusive culture that sets us apart from other firms, and is one of the reasons why so many of our employees choose to build their career at Capco. Most staff specifically refer to the high quality of our client base, which includes several major companies from across the finance sector. Others reference the challenging nature of the work on market leading projects in internet banking, robotics and digital consulting. Almost everyone mentions the market leading pay in the firm and our commitment to competitive reward. Many indicate that conversations with managers and resourcing specialists have resulted into successful redeployment to projects more aligned to their skills and capabilities. No-one refers to being asked to write false positive reviews about the firm and, on the rare occasions, that anyone refers to bullying, they are reminded that Capco does not tolerate bullying in any form. We have clear policies and procedures in place to encourage reporting any problems, as well as a strong commitment to swift and effective remedial action. You’ve described that you felt there was no gratification for your work, but we would strongly encourage and support anyone who is not having the best experience working in the firm, or who feels we are not upholding any of our promises, to raise it with managers and HR, so that we can at least understand the issues and try put them right. There is nothing we can do if we are unaware that someone is unhappy and, thankfully this is a rare occurrence in the firm. If we are aware, however, I can reassure you and others that we will welcome the feedback and look to put things right.
2.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Good people: would say the majority of employees are genuinely very nice. The mental health initiatives are excellently run and employees are encouraged regularly to engage with them. Comfortably the best I've seen at any company. SOME interesting projects. Sadly a very small minority. Tends to be a good work/ life balance- not often encouraged or forced to work crazy hours, usually a good dose of perspective that work isn't everything. Good Christmas parties and a fair few social activities if you're interested.

Cons

Terrible senior/ middle management, who largely adopt an entirely revenue-focussed approach. As it is the lifeblood of consulting, clearly 'boots on the ground' is an important metric of success and driver of business. But you need to remember your employees are people too. Stop shoehorning people into roles, and when you need to, be honest about it. People will understand pragmatism; they won't understand the need to continually lie. To describe Capco as a consultancy is, quite frankly, a misnomer. As I said previously, there are one or two good projects, but the vast majority are service-level roles that essentially the banks don't want to do themselves. It's outsourcing with bells on. I honestly can't believe the sheer number of monotonous and banal roles that 18 year old school leavers should be doing, not consultants. The most irritating thing, though, is the never ending chasing of promotions- at a massive detriment to personal development. It's staggering the number of senior and principal consultants who have achieved their rank with ostensibly zero financial services knowledge or useful skills, they've simply played the game well. When being hounded about roles the carrot of promotion is the only thing dangled, never what you could learn or how it could fit into your career path. And it's very, very clear when you look at the middle management.

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Capco Response
5y
Given the current business environment amidst a global pandemic, leaders at Capco have focused on ensuring the financial stability of the business, as well as protecting the health, welfare and jobs of our people. In addition, like all consultancies, our firm has a range of projects at all levels, and even in some of the more routine projects, there are still opportunities for people to learn, develop specialist capabilities and secure advancement. In addition, we offer hundreds of online learning and development opportunities via our online training portal, and through regular virtual business town halls and skills-based training sessions. We curate the online content into tailored Capco learning playlists, and we have already converted more than half of our 64 UK classroom courses into virtual training sessions in the last 3 months, so we’ve retained our strong focus on L&D throughout the pandemic. If there are specific skills or capabilities that you want to develop, please reach out to your coach to discuss. At Capco we are proud of the emphasis we place the promotion and career progression of our employees. One of the key differences we look to foster in our firm is accelerated career progression in contrast to the time-served approach in competitors. We subject all promotions to rigorous review from a diverse range of stakeholders to ensure the progression is fair and justified. We are confident that those promoted are worthy of their advancement and the performance of our business and its growth reflects this.
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