Terrible senior/ middle management, who largely adopt an entirely revenue-focussed approach. As it is the lifeblood of consulting, clearly 'boots on the ground' is an important metric of success and driver of business. But you need to remember your employees are people too. Stop shoehorning people into roles, and when you need to, be honest about it. People will understand pragmatism; they won't understand the need to continually lie.
To describe Capco as a consultancy is, quite frankly, a misnomer. As I said previously, there are one or two good projects, but the vast majority are service-level roles that essentially the banks don't want to do themselves. It's outsourcing with bells on. I honestly can't believe the sheer number of monotonous and banal roles that 18 year old school leavers should be doing, not consultants.
The most irritating thing, though, is the never ending chasing of promotions- at a massive detriment to personal development. It's staggering the number of senior and principal consultants who have achieved their rank with ostensibly zero financial services knowledge or useful skills, they've simply played the game well. When being hounded about roles the carrot of promotion is the only thing dangled, never what you could learn or how it could fit into your career path. And it's very, very clear when you look at the middle management.