Capco reviews

3.8

75% would recommend to a friend

(3,434 total reviews)
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Anne-Marie Rowland

81% approve of CEO

64% positive business outlook

Capco has an employee rating of 3.8 out of 5 stars, based on 3,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management et conseil aux entreprises industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 5, 2022
Recommend
CEO approval
Business Outlook

Pros

- You receive a paycheck on time. - Strong Brand in the Financial Services Industry - Most team members are knowledgeable and have better project delivery capabilities than consultants from the big 4 (coming from someone that is previously big 4) - Compensation is okayish but bonus is poor. Ask for as much as you can when first coming in otherwise you're stuck at the pay scale. Even if you're promoted your pay doesn't go up very much. - The projects vary and can be interesting and challenging. - The company isn't up or out

Cons

Working here undeniably stunted my Career - The company does a terrible job developing the careers of black employees (wish I would have known that day one) - The two black partners at the company got hired into leadership positions from industry and did not grow within the company. The firm has not demonstrated the ability to cultivate black talent internally. I personally know 7 black employees that left due to the poor prospects of career growth. Side Note: Those employees landed well on their feet and now are serving as Directors, Chief of Staff, Senior Managers etc., at other prestigious companies. In a way Capco served as a solid launching point to grow a career outside of the company. - Don't get me wrong black people do advance but are rarely (maybe even never) fast tracked for advancement and typically have to work with the firm longer than others to see real growth. - To be fair the firm is trying to figure out how to address this disparity and has a head of Diversity & Inclusion that is working hard to implement solutions. I personally decided to leave because I no longer wanted to have my career stunted while the firm figured things out. - It is an unfortunate reality but I feel I'd be further along in my career had I not joined Capco. Should have done better research before joining, can't blame anyone but myself. Capco isn't inherently racist, the company just has a poor framework for assessing talent. (Note: This assessment process is also being reviewed but again didn't want to wait for them to figure things out.) Non Career Advancement Concerns - The company isn't very family oriented when it comes to social activities. Pre Pandemic, we weren't allowed to invite a spouse or family to company sponsored events including Holiday parties. - The firm claims you can drive your career but the reality is that you'll roll on whatever project they have available for you. You have limited choice as to what projects you work on. This is similar to other consulting firms but at least other firms acknowledge that you don't have a choice whereas Capco claims you do.

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Capco Response
3y
Thank you for taking the time to share your feedback. Capco recognizes the importance of having a genuinely diverse and inclusive working environment. Over the past few years, we have made good strides in implementing programs to enhance diversity, equity and inclusion at the firm, including appointing a global DEI leader, creating a dedicated DEI Center of Excellence, setting—and exceeding—our targets for hiring more women and Black employees into the firm, supporting Affinity Groups, and establishing partnerships with DEI organizations globally. We are committed to continuing to evolve our policies to ensure that they are inclusive and fair, and that all employees, regardless of race, are given equal opportunity for career progression and development. In addition, Capco is often celebrated for its family-friendly policies and has offered events such as, ‘Take Your Child to Work Day,’ and organized parties and community events for colleagues to attend with their families. Finally, we strongly encourage all employees to shape their own career path at Capco with the support of their coach, manager and wider network. Employees can work across different domains and capabilities or specialize in a certain area. At times, an employee may be placed in a project role which does not directly align with their career aspirations due to business need. However, managers and coaches are on hand to ensure employees learn and develop in all roles. Our dedicated Resourcing teams are committed to aligning an individual’s skillset and career aspirations with a role when possible.
2.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of good projects to work on when you don't have to deal with Capco management.

Cons

Company senior management (local, regional, global) happy to accept literally any level of unethical behaviour, so long as they are making money. Reports of even harassment go unheard and blind eye turned.

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Capco Response
4y
We are concerned by the comments in your review. As a firm we are committed to the highest possible standards of ethical, moral and legal business conduct. We have stringent policies in place to protect against unethical behavior, as well as an ethics hotline where employees can raise any concerns, anonymously if they choose. Our Ethics Hotline policy provides reassurance that employees will be protected from any reprisals or victimization for whistleblowing in good faith. We strongly encourage all employees to report any concerns in confidence to HR, their Coach or a Partner.
1.0
Jul 27, 2021
Recommend
CEO approval
Business Outlook

Pros

- People are generally friendly and approachable, however it may be a struggle to get work done when depending on other group or regional teams. -there is flexibility to work from home, however the work life balance is challenging. -you can get admin things done quickly (like hiring a contractor or resolving an IT issue) due to company size.

Cons

-Low calibre, most resources come from random small companies which is also reflected in the low salaries. -Institutionalized resources as people are not encouraged to rotate or attend trainings or challenge the inefficiencies. -Understaffed regional and group finance teams, means that everyone is overworked and morale is low, missing a strategic view of the business as they fight to reconcile numbers between outdated systems. -despite being a consultancy, there is not much investment in IT (software and hardware): used laptops and used phones is suboptimal or outdated accounting systems. Even with the pandemic, there was no consideration for staff to buy equipment (monitors, ergonomic chair etc). -Board has the 'complex of God', ie they are generally inaccessible and important decisions are never communicated to those affected (e.g. regional business reviews key decisions are not shared with neither regional ops and finance teams nor group teams). Also contrast between used IT equipment for staff/no spend on training and excessive T&E spending for the Board. -Male dominated environment with low diversity at upper and middle management. -Short termism . The impression is that the business operates for the next 15 days, there is hardly any medium term (next 12 months) or long term view (next 5 years). This is a reflection of Board's short termism and lack of a clear strategic path (except for maximising bonus just themselves and cutting down the staff bonus pool) -Publicly discussed 'cost synergies' from the recent acquisition is a clear message of the future of group functions. The Management's short termism is also reflected in the fact that they keep hiring people in the group functions even after the acquisition and the cost synergies announced..! -Get away with murder if you are cheap e.g. there is a case of a resource being rated under perform for some consecutive years, then goes into Performance Improvement Plan that they fail, and still they hang around....! -Not an issue but worth noting an odd trend: Associate directors and Directors are generally mid 30s and early 40s whereas managers and specialists can be late 40s and early 50s.

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Capco Response
4y
Thanks you for the positive views on our people but the broader comments do not align with the broader feedback we receive from across the firm. Salaries are generally regarded to be market-leading and highly competitive in the market. Most of our recruits come from the full range of consulting practices and disproportionately they are ex-Big 4 and Accenture staff looking for a chance to work on disruptive projects in an inclusive culture and with high degrees of empowerment. The firm invests heavily in IT, IT security and new technology generally. We support staff with the equipment they need to work from home if they are working remotely and we offer a broad range of technical and personal development. Capco was one of the first to shift its entire development curriculum online in response to the pandemic. The firm has enjoyed an extensive and uninterrupted period of rapid growth and increased market shares in a highly challenging market and this is attributable in part to leaders taking a strategic view and engaging a talented workforce behind it.
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Glassdoor has 4,195 Capco reviews submitted anonymously by Capco employees. Read employee reviews and ratings on Glassdoor to decide if Capco is right for you.