Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Capco

      Engaged Employer

      Capco reviews

      3.8

      74% would recommend to a friend

      (3,445 total reviews)
      avatar

      Anne-Marie Rowland

      82% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Capco has an employee rating of 3.8 out of 5 stars, based on 3,445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management et conseil aux entreprises industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Sep 16, 2019

      Management Consultant - UK

      Management consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good client base Global presence

      Cons

      Very political Promotions are based on whether someone who is important supports you, otherwise doesn’t matter how good you are or how hard you work. This will be overlooked. HR deny promotions based on a spreadsheet of numbers and do not look at individuals (unless you have friends in right positions) Competency framework is just a facade and mean nothing, purely a friendship/relationship game. Decisions and communications about progressions are also prolonged by a minimum of three months to maximise the daily rate achieved from consultants before forcing an exit.

      avatar
      Capco Response
      6y
      Thank you for your feedback. We are very disappointed and concerned to read your comments. At Capco, individuals are considered for promotion based on feedback from multiple stakeholders and evidence of sustained high performance and readiness for the higher-grade level. Decisions are based on merit, not politics or favouritism. Our commitment to career progression is evident in our twice-yearly promotion cycles, and we have a faster average rate of career progression versus our competitors. Any promotion decisions we make are done only after careful consideration and thorough review. We strongly encourage all employees to reach out to their HR Business Partner, Coach or another member of the leadership team if they require additional support. We value our employees and their hard work, and are very much committed to their success within Capco.
      1.0
      May 3, 2019

      Body shop - Not much about consulting

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very stable work scope / hours - most candidates get seconded to the-one-client and take up the roles as project managers / business analysts for a fixed term (and if you don't mess up, usually you get extended). Working hours are tied to the team you're in, most of the time quite stable with minimum OT. In-house experience - You get to be a part of a bank and gain in-house experience (probably something for those who have been consultants since the start of their careers).

      Cons

      Body shop / not much about consulting - most of their work / or "projects" for consultants are secondment arrangements that are not really consulting work. Most of these arrangements just want a person to sit in certain roles without really requiring any technical skills. So if you are looking to specialize yourself / get the consulting experience then this is not the shop to head to. Poor resource management - in very rare cases that you would be seconded to roles according to your current skillset. E.g.: it makes no sense to second someone with compliance background and nil IT skills / knowledge to an IT business analyst role. Most of the time they just send whoever is available on the bench. Unfair performance management process - these issues are repeatedly mentioned in many other reviews. You nail appraisals / promotion opportunities / remuneration increment mostly by your amount of "internal contribution". One might say that this is very common across industries / firms, but the extent noted in here is just too much. Limited client base - to be fair, they are trying hard to deal with this by diversifying the client-base. However, most employees only work for the-one-client. Thus, likely you would just be able to work and learn from one client. There are many other issues (eg: issues at the top / politics) but I'd say the above are the most important ones to consider before you really want to join.

      avatar
      Capco Response
      7y
      Thank you for taking the time to share your feedback. Regarding the points you raise around resourcing and performance management, we would encourage any employee with questions, suggestions or concerns in these areas to reach out to our Regional HR Lead, Mar Alvarez or Global HR Lead, David Heffernan to discuss. As a firm, we are always open to feedback and looking for ways to continually enhance the employee experience, and you will find that the team is happy to listen. In addition, we have recently appointed a new operational business lead in Hong Kong, Ian Brown, who will work alongside our regional lead to focus on both operations and business growth.
      1.0
      May 1, 2019

      Thank you, next

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good clients, particularly recently with some new more innovative additions to their books

      Cons

      - Promotions are based on who you’re mates with rather than actual competency - Meaning there’s loads of reallllyyyy rubbish managers, particularly at SC level but shockingly even higher up too - accounts are run in silos meaning performance on one account doesn’t mean anything on the other in terms of the responsibilities/prospects you’ll have - Additionally, they’ve kicked off networks to support mental health and write inspirational emails every now and then but whenever anyone goes off sick they are looked down upon and there’s a stigma around it. Three people have quit with stress on projects I’ve been on in the last year. - There is no specialisation, so if you want to work in a specific field you cannot specialise - No accredited training

      avatar
      Capco Response
      7y
      We are pleased to read your comments on our clients, however we are concerned by many of your other comments and would appreciate the opportunity to have a discussion with you. There are a number of points raised in your review which we would be happy to talk through with you, including the support we provide to employees from a duty of care point of view and also for career development. For instance, we’d be happy to give you more insight into the independent review process and promotion committees that we hold to ensure that promotions are based on merit. We can also discuss the actions we’re taking around mental health, such as our new network of Mental Health First Aiders, a training programme dedicated to mental health topics and partnerships with external providers – all of which will help remove any stigma and promote positive mental wellbeing. If you are open to having a confidential conversation, please reach out to Neil Hunsworth, UK HR Lead or David Heffernan, Global HR Lead.
      Viewing 502 - 504 of 3,445 Reviews
      Related searches: Capco jobs | Capco salaries | Capco benefits | Capco interviews | Capco conversations
      ReviewsCapco reviews

      Glassdoor has 4,207 Capco reviews submitted anonymously by Capco employees. Read employee reviews and ratings on Glassdoor to decide if Capco is right for you.