Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Capco

      Engaged Employer

      Capco reviews

      3.8

      75% would recommend to a friend

      (3,438 total reviews)
      avatar

      Anne-Marie Rowland

      81% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Senior management

      3.5

      Career opportunities

      Capco has an employee rating of 3.8 out of 5 stars, based on 3,438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management et conseil aux entreprises industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jul 4, 2021

      Challenging (good and bad)

      Managing principal
      Recommend
      CEO approval
      Business Outlook

      Pros

      CLIENT: some great clients, aligned to values which Capco aspires to as ingredients on the proverbial can. A great opportunity to work with tier 1/2 global clients across financial services in both banking and insurance. PEOPLE: met some great people, built some great, long lasting relationships with both employees and clients. Capco culture varies across domains and accounts, this is reflective of the different leaders who drive these areas. There are some phenomenal leaders who practice what they preach. And some fantastic team mates and peers who are altruistic and genuinely nice people. A good focus on ‘sheep dipping’ training of staff to the minimum standards of skills required (not sufficient) and some good team building. DELIVERY Genuine exposure to good reg, delivery, operational and digital initiatives across a number of key roles PMO, PM, BA, DA, design and engineering. Overall - good remuneration and standard benefits, okay work life balance (depends on role, client, domain and leaders) I would recommend to new joiners starting a career in consultancy or mid-tier looking for promotion.

      Cons

      CLIENT: some extremely challenging clients, toxic personalities who use Capco as a body shop and see consultants as a disposable resource to augment delivery without consideration to any well being of the staff. Isolated roles sold into areas to get a foot hold with limited consideration to the long term goals and development in areas. No one quantifies opportunities and says no - this is because the company values £ over core competency and people. This is driven by management who are happy to turnover staff with burnout and mental health issues to please clients for bottom line - I would refer to the retention rates which reflect this. PEOPLE: some incredibly difficult and bad leaders and consultants, it is hard to understand how these individuals continue to survive in the org. Says a lot about a cliquey culture that rewards perception vs. reality. .. a culture of no ownership with full reward, have seen partners who don’t sell or develop opportunities, managing principals who can’t deliver or sell and consultants who have never delivered a project pretending to be PM’s. Lots of politics and in-house fighting for sold and managed revenue. Leads to a culture of mistrust and selfishness. Lots of ego rather than focusing on teamwork and shared goals. DELIVERY: some horrendous roles, undersold and expected to grow areas that have no growth opportunities, set up for failure and then evaluated against the dream of the opportunity instead of the reality, end up taking one for the team and not being rewarded for risk that was taken. Often skills are mismatched to opportunities as we have sold into roles with no experience, lots of massaging of Cv’s to fit opportunities. Heavy management and oversight required to ensure delivery by large junior teams. No pipeline of the right people to meet demand. Overall: recruitment needs a makeover, performance reviews are obsolete and subjective (seriously rethink this) training and skills development needs work. Operations and IT is broken and needs investment. Stop cutting corners and costs.

      avatar
      Capco Response
      4y
      Thank you for the positive feedback on our culture, training, market competitive pay and our teams at Capco and also on the quality of our clients. As a firm, we are very focused on extending our relations with blue-chip clients across Finance and creating a supportive and inclusive environment for our people, that allows all individuals to grow and be at their best. Clearly, with a premium client base, some of our customers will be demanding but, at Capco, we look to build open and sustainable relations based on the quality of our service and understanding of the industry. Whilst we are unashamedly growing the firm to create value and opportunities for our people, we are also keen to ensure that we do not compromise our focus on Financial Services or on the welfare and progression of our people. Our retention rates are comparable with those in other successful consulting firms. Whilst we take performance management seriously at Capco, we are also keen to see that our processes are fairly applied so we identify our best people and accelerate their progression. The firm has grown rapidly in recent years, not least because of a strong track record in delivery and our capacity to deliver strong teams and a strong pipeline of quality individuals both internally and from the broader market. Operations and IT always benefit from more investment, but the firm has plans in place to ensure we adopt the right operating models underpinned with technology that supports our commitment to innovation and collaboration with clients. It is clear from your comments that your experience of Capco may not have been typical, and we would urge you to speak with your coach and local HR contact so we can address your concerns, offer support and make improvements in your case and more generally, if necessary. We believe that feedback truly allows us to learn, grow and improve, so please share your experience with our local team.
      1.0
      Jun 7, 2021

      Poorly Run Company, Lacks Diversity in Partner Ranks

      Principal consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many that I have seen. Useless off hour office meetings.

      Cons

      Lack of any diversity when it comes to promotions, especially Partner promotions. Mostly staff augmentation culture where everyone has to sell themselves to clients. Partners lack any interest in understanding leadership skills among non-white consultants. Bias culture promoted by leadership that can't sell projects.

      1.0
      Feb 28, 2021

      Aspiring Management

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Working from home - thank god! 2) Getting paid on time (except for delayed bonuses) 3) Some interesting colleagues

      Cons

      Chris Ford continues to issue layoffs. He's over compensating for problems caused by fairly young, inexperienced management as they "try" to attempt to navigate the global crisis against more competitive and mature Consulting firms like CGI, Deloitte. Financial and project targets can still be hit with both flat and multi-level hierarchies - that's not the issue - it's the inexperienced management! Last year Chris gave his employees a false sense of security about the layoff situation (saying layoffs wouldn't happen) at a town hall, and soon layoffs appeared. Obviously, layoffs can be executed at any time, but why make useless remarks like that Chris?? HR could probably use some reshuffling too. While they are obviously there to defend the company (and not its employees), a lot of their responses on here have so many mischaracterizations, and seem antagonizing to their employees. Obviously no one will go to HR to get help if something is wrong. Admit your mistakes, take the higher road. I could go on and on, but since I'll be departing soon, I'll end it there.

      avatar
      Capco Response
      5y
      We are disappointed to read your comments and that you chose to raise this feedback as you leave the firm, given the range of channels that are in place to collect feedback so we can make improvements. The COVID-19 pandemic has presented a challenging climate for businesses, however, at Capco we have not delayed promotions or compensation reviews. On occasion where we have had to review our workforce, we have managed these changes in a way that has minimized the impact, redeployed wherever possible and supported with market competitive compensation. The firm has not undertaken any major job reduction programs in response to the pandemic, but some roles were unsustainable as our clients withdrew funding. This may explain the confusion but, in the few cases we have managed, we have done this sensitively and consulted closely with those affected. In line with Chris’ commitment, the firm has largely safeguarded employment and opportunities. The comments on HR are unfair. The team has been at the sharp end of responding to the pandemic and as well as supporting the move to remote working with an on-line development curriculum, for example, they have also launched a range of measures to ensure that employees feel connected and can respond to the new world. This includes measures to support those leading virtual teams, ongoing communications and engagement initiatives. The team is committed to maintaining this support and remain available if any employee requires additional help.
      Viewing 328 - 330 of 3,438 Reviews
      Related searches: Capco jobs | Capco salaries | Capco benefits | Capco interviews | Capco conversations
      ReviewsCapco reviews

      Glassdoor has 4,199 Capco reviews submitted anonymously by Capco employees. Read employee reviews and ratings on Glassdoor to decide if Capco is right for you.