American Express reviews

4.1

81% would recommend to a friend

(18,610 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Aug 4, 2009
Recommend
CEO approval
Business Outlook

Pros

1) work life balance 2) In the right BU, broad responsibility 3) Young, highly intelligent colleagues - best bschools 4) Great place to learn about the power of brand and customer service 5) Job rotation culture 6) Great resume brand

Cons

1) Highly political culture - statesman move far and fast in the organization 2) Passive aggressive culture - slows decision-making 3) Pay relative to competitors - below par 4) Company doesn't really fully invest in your success until you hit Band 50 level (mid-tier VP)- which is when they layer enough cash, RSAs, and options at you to be compelling, but you'll have to endure the painful politics to get there 5) Too many layers in the org - empowerment and leadership needs to be pushed further down the ranks - particularly with the quality of folks brought in

4.0
Aug 4, 2009

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fair and equitable culture, supportive environment, opportunity for advancement and global moves

Cons

Low risk taking culture, not very nimble or innovative, not pushing any boundaries to practice sustainable business i.e. seeks to serve shareholders over other stakeholders including employees, the environment and the community.

1.0
Aug 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Global brand Friendly-ish environment "Blue Box Values" Positive

Cons

Don't recognise the value of their staff Don't live up to their goals of paying in alignment with similar roles in the area

Viewing 18394 - 18396 of 18,610 Reviews

Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.