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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,623 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,623 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Mar 5, 2010

      Americam Express is a great company to work for overall.

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work for American Express is work life balance. Also, the benefits are very good in terms of paid time off.

      Cons

      Getting promoted to higher levels in the organization can be difficult. It takes a lot of support and referrals from other leaders in the organization. Promotions are not always based on merit but often times on relationships that you have with others.

      4.0
      Mar 4, 2010

      Short-term happiness, long-term mediocrity

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great work-life balance - can work from home, can leave at a reasonable hr (many people leave between 5-6:30), great summer hours encouraged to change roles every 18-24 months nice people nurturing/supportive environment focused on development smart leaders, who spend a lot of time leading sessions to develop employees maniacal focus on networking (3 months at Amex can make you into a great networker)

      Cons

      some smart people, but lots of mediocre people mediocrity is tolerated by leaders and management need to consistently manage up in order to move up - doing your job is not enough - you have to network all the time, make friends, be involved in office politics, never offend anyone no accountability - employees come to meetings late, miss deadlines, etc., and even their leaders usually don't care if this happens

      3.0
      Mar 4, 2010

      Complacent Cog

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is very important here. The people are very nice and there is a lot of focus on development

      Cons

      It is a huge company and a lot of beauracratic hurdles to deal with when trying to get anything done.

      Viewing 18325 - 18327 of 18,623 Reviews
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      Glassdoor has 21,978 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.