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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,648 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Feb 5, 2017

      Too many people from India

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      - learning about leadership & management

      Cons

      - too many Indian people. They destroy the culture of the company. Amex even promotes them to leadership positions where they are allowed to lead other people. They come from India (cheap labor) where women are not respected and have problems adapting to the western culture. Don't consider employment at American Express if you are a woman as the Indian men will do whatever it takes to ensure you won't have a career. - sexual harassment cases by non-western men are excused and the victims are asked to leave the firm while the leaders can stay.

      3.0
      Jan 13, 2017

      Worst time of my life

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, benefits, stock purchase and rrsp plans are good

      Cons

      This place is crazy with its expectations, everyone in the call centre has one foot out the door, They talk about work life balance but there is none. The call centre is a toxic environment.

      3.0
      Dec 7, 2016

      Sinking ship

      Director - marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance. Lots of flexibility, working from home is quite common. Ability to move across the business and geographies.

      Cons

      The company has lost its way. Leadership lacks a vision or strategy for how to grow the business and weather the changing landscape. Lack of innovation and real aversion to risk taking will ensure that Amex won't survive the long run. It's too bad. It used to be a great place to work. Nowadays it's a talent drain.

      Viewing 484 - 486 of 18,648 Reviews
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      Glassdoor has 22,007 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.