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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,296 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Jun 7, 2019

      Terrible experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stand up desks and community service.

      Cons

      What isn't wrong with this micro-managed call center that they pretend is not a call center. They sell you on work life balance and flexible schedules, which is not the case. They are aware of the problems and ask for honest feedback but refuse to make any changes. Morale is terrible and the management could care less.

      avatar
      ADP Response
      7y
      Thank you for the feedback of your time with ADP. We appreciate your insights and will share with our HR leadership teams.
      1.0
      Apr 19, 2019

      Beware of National Accounts

      Hcm service consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent work/life balance unless your on the technical side where there are many product outages that will impact this.

      Cons

      The business is in real financial trouble with no clear strategy. Layoffs occur 3-4 times per year consistently in all departments. Clients are not very happy (thus many are leaving) and being client facing is a brutal role. The environment is becoming more and more toxic and now we are seeing some of our best senior leaders leave which makes me wonder what the future holds.

      avatar
      ADP Response
      7y
      Hello and thank you for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees are treated fairly and work in a professional environment. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact our Associate Relations team at hr.associate.relations@adp.com.
      3.0
      Sep 25, 2018

      I'm on the fence...50/50

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a great benefits package like you would at any corporation of this size. ADP helps contribute towards your 401K and also your HSA, score! There's a free gym here on campus, there's a cafeteria on campus which is great when you forget your lunch, every employee gets a desk that allows you to adjust the height to stand/sit at will, which is awesome! They have ping pong rooms and other areas where you can sit with your friends and take a break which is nice. Also each break room has a TV playing HGTV which I love! The building has great views of Tempe Beach Park, the palm trees, access to Mill Ave, access to free parking at public garage on Mill Ave for the night if needed. The people I work with are smart, motivated, and have positive energy.

      Cons

      Please see note below regarding "Advice to Management". In addition to that, the cons are that it took ADP 5 months to give me access to all the programs I needed in order to do my job. Why weren't the programs pre-requested within a week of my acceptance of the offer letter? Also, the trainings were not relevant and just became one of those pointless "check this off your list so we can say we did it but it really has no purpose to your development" type of thing. Several of us on my team were left with nothing to do after trainings so it was this weird in between phase where you're done with training but your programs and software are not setup yet, so you're left in this boring holding pattern for about 2 months job shadowing without any real hands-on practice.

      avatar
      ADP Response
      7y
      Hello and thank you for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees are treated fairly and work in a professional environment, and we are proud of the market recognition ADP has received for its diversity efforts. We are sorry to hear about your unsatisfactory experience and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact us at adp.ethics.helpline@adp.com
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