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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,295 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      May 19, 2021

      Great at first, not anymore

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are supportive because they are going through the same stress. LOA policies for folks that need it. PTO wasn’t hard to use.

      Cons

      Management. The main reason I left. We only heard from our managers during covid, never heard from the senior leadership not once, minus an email about surveys. When a mass exodus of people started happening, no word from leadership, they acted like it wasn’t happening. The capacity was a joke, no one understands it, and everyone is over worked. The move back to the office in the middle of summer seems inconsiderate since most kids are out of school and all daycares are full. I don’t feel like they focus on quality has they use to, it’s about money. There are too many personal relationship/friendships that make it difficult to get a new role. There has been no round tables to discuss how employees feel or any check in from the SLT. The benefits are expensive, and low pay for the positions. Managers/Leadership will take credit for work you’ve done when getting promotions. I wish it was the way it was years and years ago where ADP was more remote and seemed to care about their employees well being.

      avatar
      ADP Response
      5y
      Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
      3.0
      May 18, 2021

      Good name to slap on the resume, then move on...

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent base salary and ramp up for a sales role. Benefits are good. Decent commission as long as nothing goes wrong with all the parties involved over a looong implementation period...

      Cons

      So many technical parties involved that it’s highly overwhelming. Expect this for atleast 12 weeks of implementation, along with many high-turnover technical parties being overseas, language barriers that are challenging for the client to communicate effectively with, and unrealistic overall quota expectations when you can only sell one of ADP’s many solution buckets which means you’re forced to push your product onto a client despite it not being what they really need.

      avatar
      ADP Response
      5y
      Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
      1.0
      May 2, 2021

      Where do i begin?

      Payroll processing representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, on site gym(pre Covid), on site doctor . The few bonuses. The people i met on my team

      Cons

      Management ! They know nothing. Every time you look around , someone from upper management is leaving. they set these pretty much impossible expectations for all of the clients we have. The pay sucks. Got an FPC , and remained at a level one for THREE YEARS! After asking to take on more responsibility / proceeding with next steps to get that promotion... all for them to hire external PPR 2 positions on our team! Asked several times about transferring to another city and was denied. Once i put my two weeks notice in, then higher up management wants to reach out with “conversations” of wanting to help me transfer. Sucks i can never have my birthday off or travel home for Christmas because it’s “black out” period.

      avatar
      ADP Response
      5y
      Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. Your feedback will be provided to our leadership teams, so we can better improve our associate experience.
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