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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,278 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Feb 24, 2022

      Substandard Corporate America.

      Associate account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers were funny and my boss was actually a good person. I can't speak for other managers here though... The pay is decent. It's a living wage, not a thriving wage. It does not compensate for the amount of stress you will go through here. You can pay your bills with the hourly pay but its not enough to save money on. Or enough to do anything out of the mundane with. Benefits are offered but at a bare minimum rate. It wont cover anything, high deductible. Some nice people but the culture is really just for people who went to a party school.

      Cons

      If you are not raking in serious amounts of money for this company you will be a ghost. You won't get to participate in any of the fun activities. You will stay late at work. You won't get to use the scarce amount of vacation time you have. Except to put a lot of energy into "shouting out" your partners and be their best friend despite how much you dislike them as people. If you aren't getting leads then its your fault. You will be accused of always doing something wrong here. God forbid you leave for a day, you'll come back to ten fires to put out. You will work yourself to the bone without receiving any recognition for your efforts, because unless its making this company money nothing you do matters. The schedule is 8am-5pm because there's an unpaid lunch break. They want you to work a full 8 hours non stop. They schedule your day making sure each second is booked with something. They track your each and every move throughout the day. Because God forbid they trust their employees at all. They also allowed an openly sexist boss to harass and bully employees to work there for 9 years. You are contracted to work for them for at least a year or you must pay your licensing fees back. This equates to thousands of dollars and no they do not ever tell you this before being hired. Associates feel so pressured and desperate to make their quotas that they resort to signing client docs. Forget about advancement. They will dangle non sales roles in front of you for years before ever making that transition. So many associates have told me how depressed and obsolete this company makes them feel. I hope people wake up and realize there are better jobs with higher pay and better benefits out there. This is not worth it.

      avatar
      ADP Response
      4y
      Thank you for bringing these situations to our attention. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
      3.0
      Dec 12, 2021

      Promotions not allowed

      Implementation engineer iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mostly stable job. You get to learn how a large company functions.

      Cons

      8 years with them, worked hard to learn new tech that was being implemented. I had asked about a promotion/raise and was told they had no reason to. I took that as I needed a job offer showing my value. I went out and got an offer that was a 50% raise and came back with it. I made it very clear that I didn't want to leave, but I was clearly more valuable than I was currently making. My manager took what I wanted to HR to get an approval, which he got. He approved it but when it came to upper management approval they asked HR what it would cost to replace me. HR said it would cost about what I was asking and also said "We find that when someone is looking for a new job then they won't be happy even with a promotion.", so the upper manager said that's the answer and goodbye.

      avatar
      ADP Response
      4y
      Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review.
      1.0
      Oct 24, 2021

      Atrocious leadership in the central region

      Human resources business partner hrbp
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will meet some cool people, bond over your dislike for the company and all the games they play. Lots to laugh at on a daily basis. A paycheck. Watch leadership fail and flop around daily but constantly tell one another during meetings how amazing they are (comical). Funny to see a lot of lifers here with no willingness to accept other concepts outside of ADP exist and could improve processes/functions/operations because they've been here 10, 15, 20+ years and have the "we've always done it this was since 2001" mindset.

      Cons

      Wow not sure where to begin with this thesis. Leadership is a mean girls club all the way to the GM and back down to line managers. Way too many unnecessary layers of management. Below market wages which cause monthly turnover from every department. Even before covid people left after 6 to 12 months. Irate clients are allowed to disrespect you ADP does not care what they say as long as they are making money. You are a call center operator. Promotions can be totally random and usually based on favoritism and not skill. If you are not on leaderships good side your career will be stifled, forever, regardless of your performance. Men are treated way better than women. Bonuses and raises are also heavily based on favoritism and not on actual performance. So if you decide to work here make sure management as a whole likes you or you will be screwed indefinitely. Kpis are impossible to keep up with and change frequently with poor communication. If you question anything you will be on the naughty list and the mean girls club will ensure you know it!

      avatar
      ADP Response
      4y
      Thank you for taking the time to write this review, as we value all feedback. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We ask that you please share more details with us so that we can review your concern thoroughly. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
      Viewing 154 - 156 of 22,278 Reviews
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