Atrocious leadership in the central region - Human Resources Business Partner HRBP ADP Employee Review

1.0
Oct 24, 2021
Recommend
CEO approval
Business Outlook

Pros

You will meet some cool people, bond over your dislike for the company and all the games they play. Lots to laugh at on a daily basis. A paycheck. Watch leadership fail and flop around daily but constantly tell one another during meetings how amazing they are (comical). Funny to see a lot of lifers here with no willingness to accept other concepts outside of ADP exist and could improve processes/functions/operations because they've been here 10, 15, 20+ years and have the "we've always done it this was since 2001" mindset.

Cons

Wow not sure where to begin with this thesis. Leadership is a mean girls club all the way to the GM and back down to line managers. Way too many unnecessary layers of management. Below market wages which cause monthly turnover from every department. Even before covid people left after 6 to 12 months. Irate clients are allowed to disrespect you ADP does not care what they say as long as they are making money. You are a call center operator. Promotions can be totally random and usually based on favoritism and not skill. If you are not on leaderships good side your career will be stifled, forever, regardless of your performance. Men are treated way better than women. Bonuses and raises are also heavily based on favoritism and not on actual performance. So if you decide to work here make sure management as a whole likes you or you will be screwed indefinitely. Kpis are impossible to keep up with and change frequently with poor communication. If you question anything you will be on the naughty list and the mean girls club will ensure you know it!

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ADP Response
4y
Thank you for taking the time to write this review, as we value all feedback. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We ask that you please share more details with us so that we can review your concern thoroughly. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

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5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and work environment

Cons

Sales process can be out of your hands at times

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ADP Response
1mo
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor.
1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

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ADP Response
2w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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