ADP reviews

3.7

71% would recommend to a friend

(22,296 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
3.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Depending on what business unit, the company could be a great place to grow. If you're considered to have potential, you're groomed for success. Enjoyed most of the company activities. I did appreciate upper level manager, not only listened, but progressively worked on changes.

Cons

Training was sub par. After completing 20 wks of training, I started my role not knowing what to do. The training covered some of the job in bits and pieces so you never saw the full scope. When it was time to do the work, you didn't know where to start because training never showed job from start to finish. Management didn't even know how to do the job and often gave the run around when looking for answers. When I was hired, I was impressed with the number of people who'd been there 10 plus years.... thenI found out they hated their job but had become complacent and afraid of looking for something new. Definitely didn't want to find myself in that position. Pay was low compared to competition and turnover was high. I didn't like that I could ask 5 different people the same question about a process and get 6 different answers! No work life balance.

3.0
Mar 11, 2017

Ok. Not what they want you to think

Recommend
CEO approval
Business Outlook

Pros

Most salaries are okay. No micro management. Management tries to do what's best for the employees and teams. Good co-workers. Good work hours.

Cons

There are lay offs all the time somewhere. Always concerned that one day it will be you - NO job security. ADP is always promoting their flexible work arrangements and how many employees work from home. While that used to be true and was a great advantage for the company, they are quickly reversing this and people are being forced to come back to the office 100% of time (no working from home), and if you don't live near an office you will either have to find another job, move or quit. ADP needs to stop lying and stop promoting their flexibility (aka: best company for working mothers, or top company with remote jobs, etc) because that is not the reality at all.

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ADP Response
9y
Thank you for the account and perspective of your experience working at ADP. We will share your insights with our HR teams.
1.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Can work remotely. Some clients have a decent brand in their industry. The people are typically passionate about supporting their clients and get mentally invested.

Cons

Management has no idea what they are doing, it's a rudderless ship. Fleeing senior management over the past year. My ideas were stolen during a presentation on the one potential job advancement role open in the past 2 years and presented as the company's own without the credit or promotion. Reviews and performance have zero alignment with compensation increases. Quit pretending like 2% is something a star performer should be excited to recieve.

Viewing 304 - 306 of 22,296 Reviews

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