ADP has an employee rating of 3.8 out of 5 stars, based on 22,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).
Co-workers are good people, dedicated and very willing to help. It used to be a wonderful company to work for but that has changed in the past several years.
Cons
Training insufficient, absolutely no work/life balance. Getting clients 'live' (billable) takes priority over quality (testing/QA) every time. There are layoffs every year and the positions are always back-filled with foreign associates.
None
There is nothing good here. They promise a dedicated service team but provide a call center to help support the clients
Cons
System is terrible to use and support. Need 10 different systems to do what should be a simple task.
Coworkers are too worried about the call metrics then helping out
According to anonymously submitted Glassdoor reviews, ADP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ADP. This rating has decreased by 3% over the last 12 months.
71% of ADP employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ADP 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADP layoffs and their outlook for job security at ADP in 2026.