Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
Interview search
167 interviews
Viewing 51 - 55 of 167 Interviews
Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Phone interview: 50%
Skills test: 50%
Here are the most commonly searched roles for interview reports -
Once you’ve submitted your application online, our recruitment team will review your application. They will also see if other roles match your profile. Not getting a role can often be a matter of timing, rather than a reflection of your skills or qualifications. So if things don’t work out with your first application, don’t let that stop you from looking out and applying to other roles in the future.
I applied online. The process took 1 week. I interviewed at Accenture in Mar 2024
Interview
It was good, need to assure them about stability and roles and responsibilities , why you want this job, what will company benefit from hiring you, about shift timing overall good interview but be little more prepared for ops round
Interview questions [1]
Question 1
Nothing new, It was good, need to assure them about stability and roles and responsibilities , why you want this job, what will company benefit from hiring you
The stages mainly comprise job interviews held either one-on-one conversation between an interviewer and an interviewee or with a panel. Interviews are conducted in person and over the phone. The experience is OK