Accenture Customer Service Representative (CSR) interview questions
based on 166 ratings - Updated May 27, 2026
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Mostly positiveinterview experience
How others got an interview
57%
Applied online
Applied online
14%
Employee Referral
Employee Referral
11%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
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Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Phone interview: 50%
Skills test: 50%
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I applied online. I interviewed at Accenture in Aug 2024
Interview
It took months every 2 weeks there is interview. Different hiring managers and simple question for tech and culture. The negotiation comes after series of interviews. Just practice what is written in your cv and you will be good.
Interview questions [1]
Question 1
Current work and why are you leaving. Not that much for tech
Basic screening versant final round with manager and explained project details, work timings targets schedules benefits, reason for leaving prev organization, experience on sales, languages known, proficiency, wt do u iknw about company
Interview questions [1]
Question 1
self intro , education, reason for leaving, package, flexibility
I interviewed at Accenture (Austin, TX) in Jun 2022
Interview
The hiring and interview process was very straightforward. The interviewer was kind and asked questions regarding basic knowledge of the job. I would work for them again. Overall a very warm experience.