Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
Interview search
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Skills test: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
It was professional and asked you a lot of questions. They also make you feel less nervous which helps me talk and interact more. I did not get the job and got to experience and improve myself.
I applied online. The process took 1 day. I interviewed at Accenture (Dublin, Dublin) in Jan 2024
Interview
Intervista breve. Ha introdotto e spiegato il lavoro. Dopo una settimana ho scritto per conoscere il feedback ma sono stata scartata, il motivo non lo so e sinceramente non ho chiesto.
It was very easy and quick. Good way to start for a carrier and come out once u get plenty of experience. Interview process is not hard at all, you can get placed here easily.