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      driversselect

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      driversselect reviews

      4.7

      91% would recommend to a friend

      (151 total reviews)
      avatar

      Steve Hall

      94% approve of CEO

      86% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.5

      Career opportunities

      4.4

      Senior management

      4.4

      Compensation and benefits

      4.2

      Work/Life balance

      3.9

      Diversity & inclusion

      driversselect has an employee rating of 4.7 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The driversselect employee rating is 33% above average for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      151 reviews
      5.0
      Nov 11, 2016

      Not for everyone, but that's okay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      (Note: I am a current full-time employee in the sales department. This review applies to that department) - Rapidly growing small business with an awesome niche of like-new pre-owned vehicles at killer non-negotiable prices. - Tons of opportunity. You can easily hop onto the sales floor without a pipeline and sell a car a day. We have more qualified, ready to buy leads than we can really handle. - Incredible future potential. Steve Hall has a great vision in my opinion. I believe this thing can grow into a national brand and those who help Steve do it will be well taken care of. - The most fun work environment I've ever been a part of. You can truly be the same person at work that you are at home. Balls are thrown. Music is blasted. You may be challenged to a Red Bull basketball shootout. - The amount of effort you put in directly correlates to your paycheck on the 15th. (pay is semi-monthly with commission checks being paid out on the 15th) - You're treated like an adult and not micro-managed. You are empowered to represent the brand in your own way and deliver results. If you're underperforming, you will have an enormous amount of support from peers and management. - The best ethics I've witnessed at an auto dealer (I've been at quite a few). We pride ourselves on transparency towards our customers. You will not be handed a four square from a sales manager and told to close a customer on payment and down payment. - You are valued and your feedback is wanted. In the automotive retail industry, most sales floors are a revolving door where you are a puppet for a sales manager and treated without respect. That is not the case here. We have incredible leadership that knows they don't have all the answers and have an open door policy (this is metaphoric of course because no one, including our general manager, has an office).

      Cons

      This job, environment, and culture is definitely not for everyone (as you can see from some of the recent reviews) and we're okay with that. - The schedule. This is retail. You will work a ton of hours. You will be at the mercy of customers who will show up late, early, or not at all to appointments. You will probably feel like you have to come in on your off day to deliver a car. You will work most Saturdays. Management does try to alleviate this by doing things like keeping a stocked kitchen for all employees and being flexible with doctors appts and what not, but that doesn't take away from the fact that you will see your family less if you're used to a 9-5. - There's a ton of change constantly. This is a con for many as well as a pro for others. The pay plan, schedule, benefits, policies, products, processes, etc. can and will change at any time without much notice. If you're looking for stability and consistency, this is not the place for you. - As the company grows, you will be expected to sell more cars to make the same money you were in previous months. - You can probably make more money selling cars at other traditional dealerships. The bottom of the sales board here sell 15-20 cars. Most people sell 20-30. and the top 25% sell 30+ sometimes 40+. Expectations are high. - Lack of communication from leadership. These changes can and will be made without clear communication or notice from leadership. However, as mentioned above, management has an open door policy and is actively looking for ways to improve communication. - This is a small company, so there are not written policies and processes for everything you'll encounter. It is being worked on and improved constantly, but you will have to learn on the fly and adapt. Currently we have 75% of our inventory at an extension lot 5 miles away. Logistics are tough selling over 600 cars from our tiny location. - The people are loud and brash with hearts of gold. Not a con in my opinion, but you may be scared off if you are easily offended and don't take time to get to know people. - You have to be self-motivated. This is not a con for me, but may be for others. You will not succeed without an internal drive.

      avatar
      driversselect Response
      9y
      Thanks so much for what is obviously thoroughly thought-out feedback. I'm sure this will truly help some people feel like they have a good look into working at driversselect. You're right - we aren't the environment for everyone. We're not even the environment for many if not most people who work in the auto dealership world. We are working hard to create a very different work environment from most auto dealerships. In many ways, we feel we are succeeding, but the struggles of balancing a rapidly growing business and trying to be the best retail employer we can be sometimes get in the way. We hear you and we value your insightful thoughts and suggestions. Thank you so much!
      2.0
      Nov 1, 2016

      Anybody

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hmm can't really think of any right now. Oh there is one! Get this you can get a promotion for under performing.

      Cons

      I've been with company over a year and a lot has changed for the worse. The culture has changed for sure and our pay plan is always changing. Like this last time it was reduced 30%. We recently had our monthly kickoff meeting where ownership basically told us "anybody" could sell cars implying it doesn't take any skill. The management team makes some very questionable decisions by promoting under performers. Way to boost the team morale.

      avatar
      driversselect Response
      9y
      Thank you for taking the time to express your concern and frustration. You are heard. We realize that most companies recognize, reward and promote based mainly (or solely) on performance measures. However, here at driversselect, performance is just one of the considerations for promotions and recognition. If someone is achieving results without living, supporting and upholding our core values and purpose, a promotion will not be recommended. We realize this can be discouraging at first, but hope that the end result of a culture that fosters care for our customers, fellow tribe members, vendors, suppliers and community will help align us all on this practice. In reference to the statement that "anyone can sell cars," we believe that it doesn't take much to sell a car when you lack transparency, care and concern for creating value for the customer. The challenge is in selling cars with high standards, ethics and commitment to caring about the needs of others over mere personal gain. I hope this provides some needed clarity. Also, please know that you can talk to your manager directly about any frustrations you may have at any time. Thank you - Brandi B.
      5.0
      May 27, 2018

      One of kind

      Coach
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been in the car business for 17 years and I was lucky enough to join the driversselec tribe 3 months ago. I still Can’t belive that such an amazing place exists in the car business. We are not employees we are family. Not only are you allowed to be your self you are encouraged to do so. It does not matter if you are the president of the company or Sales support every one treats you with respect and is Genuinely happy to see you every day. We live by our core values and we infect the work place with care. We work hard but we have a lot of fun. I wake up every day excited to go to work because I know that no matter what happens it will be a great day. I have never worked with a group of people that cared so much about my growth and development as a leader and our over all success. Working here has not only changed me for the better but also my family. I am much happier and less stressed then I have ever been and that makes for a much better home life. So to sum it up, I love being part of the tribe!!!

      Cons

      At this pont I don’t have any cons to share.

      avatar
      driversselect Response
      8y
      What great feedback! Really heartwarming. We're so glad you are part of our tribe!
      Viewing 4 - 6 of 151 Reviews
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      Glassdoor has 156 driversselect reviews submitted anonymously by driversselect employees. Read employee reviews and ratings on Glassdoor to decide if driversselect is right for you.