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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      45% would recommend to a friend

      (9,134 total reviews)
      avatar

      Louie Pastor

      86% approve of CEO

      32% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Mar 29, 2016

      Good Old Days

      Solution and service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training. On-line and in person, Xerox has great training available if you want to take advantage of it. Splitting ACS will be good for the company.

      Cons

      Ursula, the worst CEO a company can have (good for share holders). As she put it, if you want to buy technology, we'll sell it to you. But we are no longer investing in it. And so it was true and that also included their investment in their people (if you were in the technology side of the company). That may have been good for the Services side. Compensation. I was selling the same amount but my income dropped from low 100's to mid 50's in about three years. Couldn't afford to continue to work there.

      1.0
      Feb 19, 2016

      R&D

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were good people in the Webster facility and a lot of knowledge. They had a relatively strong career development program in the 90s and 00s.

      Cons

      Constant layoffs that barely affected middle management. No vision from management. A huge glut of unmotivated workforce that would sit in cubicles all day.

      2.0
      Jan 28, 2016

      Just okay

      Customer care assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training. The attendance policy after training is rather forgiving. One-on-one coaching system that identifies goals and improves individual performance. "At least it's a job." is a common sentiment among the subdued.

      Cons

      Very low sanitary standard of desks, chairs, headsets, and workstations. Pay is grossly insufficient for all positions up to lower management. Pay is not competitive for the region or industry. Reduced pay levels reduce morale and attendance which in turn places undue strain on working peers in the form of limited break/lunch time and a perpetual drive for overtime hours. Open-door policy, but management minimally receptive to feedback.

      Viewing 295 - 297 of 9,134 Reviews
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      ReviewsXerox reviews

      Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.