Xerox reviews

3.3

45% would recommend to a friend

(9,134 total reviews)
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Louie Pastor

86% approve of CEO

32% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

9K reviews
3.0
Apr 25, 2016

Inside Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big company, name recognition, good co-workers who are doing their best with ever more limited resources.

Cons

Lost its way, trying to find its direction, letting good people go leaving holes in processes. Wages out of whack with the market, makes leaving the company desirable.

4.0
Apr 22, 2016

Customer Service - Direct Express

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location; Management made great effort in helping with tips to improve abilities for better earning potential; Consistent work; Benefits were available; Wonderful coworkers

Cons

Mandatory overtime; Customers were often angry and difficult to calm

3.0
Apr 7, 2016

Poor leadership

Recommend
CEO approval
Business Outlook

Pros

The people I worked with seemed to want to do their jobs correctly on most occasions. Some of them were even passionate about making their roles more impactful.

Cons

I had a leader who was not honest. She ran her business like a dictator and belittled her leadership team publicly. She outwardly showed favoritism but most of all she misrepresented information in client reports and made false accusations against some managers.

Viewing 292 - 294 of 9,134 Reviews

Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.