Xerox reviews

3.3

45% would recommend to a friend

(9,134 total reviews)
avatar

Louie Pastor

86% approve of CEO

32% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

9K reviews
2.0
Nov 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay ok. People are pretty nice. Benefits are okay. Quick three day hire. Extensive training. Customer service telecommunications expierence. Trainers are great.

Cons

The training didn't cover every scenario. This job requires getting yelled at consistently by customers and supervisors. Getting verbal warnings over things that make no sense. I quit when told that even with a doctors note I would have to call in every day and make up the hours when i got back. Mandatory over time which some people cant do. Need management to be nicer to employees.

3.0
Sep 23, 2016

Xerox is lost

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people is the key benefit at Xerox. Rarely did I work with someone who was nothing but courteous. The business unit I worked in was all virtual, so working from home was wonderful.

Cons

Management has no clue about where to take Xerox. The executives do not understand the business and make poor decisions as a result. People are the key asset to the business and quarterly layoffs are the norm. If the business unit does not meet the quarterly goal, people are let go...regardless if they are a top performer or working with a client.

1.0
Aug 29, 2016

Racism and favoritism

Recommend
CEO approval
Business Outlook

Pros

Some people in the team are amazing.

Cons

Caucasian employees get all the preferences, special treatments and multiple bonuses. THey also get special hours - like part-time, which is something that the company does not allow. The current manager does not know how to manage anything and when you have a conversation with him about your issues, he makes the conversation about himself and starts telling stories about how difficult it is for him to manage off-shore employees.

Viewing 283 - 285 of 9,134 Reviews

Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.