Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      44% would recommend to a friend

      (9,129 total reviews)
      avatar

      Louie Pastor

      83% approve of CEO

      31% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.2

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      1.0
      Jul 5, 2015

      SALES -TECHNOLOGY BUSINESS AKA PRINTERS, MULTI FUNCTIONALS

      Senior sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      some decent products and loyal clients.

      Cons

      no raises in 8+ years is common place, lots and lots of job complexity, too many layers of management. Commission opportunities/earnings have not kept pace with tech/software industries, they are far below the expectations of the job - knowledge, sales skills, negotiations requirements, etc. Earning less in commissions now than 20 years ago for similar performance. Lots of turnover. Too many cronies stacked at the top, many with questionable performance over the years, missed plans, limited experience, etc. Sales territories change constantly even though the sales cycles can easily run 12 to 36 months. Too many competing sales channels selling the same products, competing against the direct sales organization with pricing and contract terms unavailable to the direct sales force.

      1.0
      Jun 21, 2015

      Worst managed and lowest paid call center in the Portland area

      Customer care supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Anyone can get hired to work here as long as you can pass a drug test and haven't had a felony within 7 years which means they are only attracting bottom of the barrel employees. If you become friendly with the SBU-level managers, then you are guaranteed a promotion no matter how poorly you perform: favoritism prevails.

      Cons

      The company has an extremely high turnover rate because they believe there's always someone else willing to step in and replace the departing employee. Employees are regularly lied to and told performance reviews and raises are coming however Xerox never delivers on the promise. HR complaints are only addressed if they involve race or violence. Sexual harassment is the norm. No opportunities exist for employment advancement. No training is provided to move-up in the company. Investors should be aware that SBU-level and above management are not held accountable for their actions, and they are eating the company alive from the inside out pilfering profits and destroying infrastructure.

      1.0
      Jun 15, 2015

      Horrible!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are great, off by 6:00pm

      Cons

      Training was a joke....after "training" they want you to perform with very basic knowledge. There is never ANY follow through on anything management says. I was pretty optimistic in the beginning...but that all changed the 4th day of training.

      Viewing 175 - 177 of 9,129 Reviews
      Related searches: Xerox jobs | Xerox salaries | Xerox benefits | Xerox interviews | Xerox conversations
      ReviewsXerox reviews

      Glassdoor has 10,138 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.